Senior Director, Consultant Relations

🕒 January 12

🇺🇸 United States – Remote

💵 $203.3k - $285.2k / year

⏰ Full Time

🟠 Senior

👔 Director

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Included Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Providing executive leadership to the Consultant Relations team by setting direction, establishing clear goals, and equipping the team to cultivate strong, influential relationships across the consulting ecosystem. • Driving market education, elevating understanding of our product capabilities, and strengthening consultant preference for Included Health. • Leading cross-functional alignment and collaboration with analytics, product, marketing, sales, and client success teams to ensure our consultant engagement strategy is tightly connected to market needs. • Championing insights gathered from consulting partners to inform organizational priorities and influence product and go-to-market direction.

🎯 Requirements

• 15+ years’ experience in healthcare industry preferably in customer-facing roles • Solid national relationships with thought leaders, influencers, and specialty practice teams at the key consulting firms • Deep understanding of market expectations in the product categories we compete • Experience managing relationships in multi-year contract cycles • Experience leading meetings and developing content for broad circulation • Experience with complex negotiations for long-term relationship management • Excellent written and verbal communications skills • Track record of success forging productive relationships within the healthcare consulting community • Bachelor's degree required, advanced degree preferred

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Paid Time Off ("PTO") and Discretionary Time Off (“DTO”) • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. • Work-From-Home reimbursement to support team collaboration home office work