Senior Data Analyst

Job not on LinkedIn

🔥 1 hour ago

🐊 Florida, Illinois, +4 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote

💵 $91.3k - $114.2k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

👻 Ghost score 0%

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Independence Pet Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

👥 B2C

🧘 Wellness

Insurance • B2C • Wellness

Independence Pet Group is one of North America’s largest pet insurance and services organizations. The company supports insurance for more than 800,000 pets in the U. S. and Canada, with a mission to strengthen the bond between pets and their owners through innovative products and services. IPG offers a comprehensive range of underwriting options, turnkey partner solutions, and consumer-facing insurance products to support pets throughout their lives. The company is home to several insurance brands, providing vital support and services in the pet care industry.

📋 Description

• Serve as a strategic analytical partner to Sales, Customer Success, Product, Finance, and teams across the organization • Deliver analytical solutions using sales, CRM, customer, campaign, product usage, and engagement data • Create reliable forecasts, dashboards, recurring reports, and actionable insights • Improve pipeline visibility, commercial performance, customer retention, product adoption, and partner outcomes • Gather reporting requirements and translate business questions into dashboards, reports, datasets, queries, metrics, and analytical models • Build, maintain, and improve dashboards and recurring reports using Power BI, Tableau, Excel, Zoho Analytics, or similar platforms • Create reusable datasets, SQL queries, and data models • Establish and document KPI definitions, calculation logic, reporting assumptions, and data sources • Design accurate, intuitive, scalable reporting assets for operational and executive audiences • Partner with Sales, Customer Success, Marketing, Product, Finance, and leadership to define analytical needs and improve decision-making • Balance recurring reporting responsibilities with ad hoc analysis and strategic initiatives • Evaluate lead management performance, including lead sources, routing, follow-up activity, aging, conversion, and pipeline leakage • Monitor sales activity, account performance, customer engagement, revenue trends, renewals, expansion, and churn • Analyze sales performance drivers, growth trends, and underperformance across accounts, customer segments, cohorts, channels, and external partners • Build and maintain customer health scoring methodologies • Analyze the customer lifecycle across acquisition, activation, engagement, adoption, retention, renewal, expansion, and churn • Analyze user activity and product engagement to support Product decisions, Customer Success planning, and customer or partner reporting • Develop customer performance scorecards for account reviews, renewal planning, and internal and external QBRs • Analyze marketing campaign performance, including reach, engagement, lead quality, conversion, cohort performance, attribution, and downstream pipeline impact • Prepare executive-ready summaries, presentations, scorecards, and reporting packages • Identify gaps in data quality, reporting visibility, customer segmentation, and metric definitions • Drive adoption of dashboards, KPIs, scorecards, and reporting processes through documentation, training, and stakeholder engagement

🎯 Requirements

• Bachelor’s degree or higher in analytics, business, economics, statistics, finance, information systems, marketing, or a related discipline, or equivalent professional experience • A strong record of success in sales analytics, revenue analytics, business intelligence, customer analytics, marketing analytics, or a related analytical role • 5+ years of relevant experience is preferred; with demonstrated industry knowledge, analytical ability, initiative, and business impact • Strong SQL and Python skills • Experience building business dashboards and reporting solutions in Power BI or Tableau • Experience with Zoho Analytics or another CRM-connected analytics platform • Experience analyzing CRM data, sales pipelines, funnels, customer activity, and commercial performance • Strong understanding of forecasting, segmentation, conversion, retention, renewal, churn, and customer lifecycle metrics • Ability to gather business requirements and translate them into clear analytical deliverables • Excellent written and verbal communication skills, including experience presenting findings to senior leaders and non-technical audiences • High attention to detail and a strong commitment to data accuracy, consistency, documentation, and reporting quality • Relevant experience in animal health, veterinary services, pet insurance, insurance, SaaS, fintech, health technology, or similar environment highly desired • Intellectually curious, resourceful, and motivated to understand how the business works • Takes initiative, identify needs early, and move work forward without waiting for detailed instructions • Comfortable operating in an evolving, high-growth environment • Can move easily between hands-on analysis, stakeholder conversations, and executive-level communication • Able to manage deliverables while continuing to improve the underlying processes • Able to build trust by producing accurate work, communicating clearly, and following through on commitments • US travel required • Candidates in EST/CST time zones are strongly preferred

🏖️ Benefits

• Healthcare, parental leave and opportunities for career advancements • Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)