Senior UX Researcher

Job not on LinkedIn

🕒 July 8

🌽 Illinois, New York, +2 more states – Remote

🌽 Illinois – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

💵 $112.5k - $140.7k / year

⏰ Full Time

🟠 Senior

🔬 UX Researcher

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Independence Pet Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

👥 B2C

🧘 Wellness

Insurance • B2C • Wellness

Independence Pet Group is one of North America’s largest pet insurance and services organizations. The company supports insurance for more than 800,000 pets in the U. S. and Canada, with a mission to strengthen the bond between pets and their owners through innovative products and services. IPG offers a comprehensive range of underwriting options, turnkey partner solutions, and consumer-facing insurance products to support pets throughout their lives. The company is home to several insurance brands, providing vital support and services in the pet care industry.

📋 Description

• Plan and conduct generative and evaluative research, including interviews, usability testing, surveys, and field studies • Use appropriate qualitative and quantitative research methods aligned to product and business goals • Synthesize research findings into clear, actionable insights • Deliver reports, presentations, and journey maps that drive decision-making • Partner with product, design, and engineering throughout the product lifecycle • Influence product decisions through storytelling and evidence-based recommendations • Contribute to research processes, repositories, and best practices • Translate insights into user flows, wireframes, or lightweight prototypes to communicate ideas and test hypotheses • Champion a user-centered mindset and research-driven decision-making across the organization

🎯 Requirements

• Bachelor’s or Master’s degree in Human-Computer Interaction, UX Design, Computer Science, Psychology, or a related field • 5+ years of professional experience in UX research or a related discipline • Strong portfolio demonstrating end-to-end research and measurable impact on product decisions • Experience combining qualitative and quantitative data to inform decisions • Ability to translate complex findings into clear, actionable insights • Experience owning research that influenced product direction or measurable business outcomes • Strong communication, storytelling, and stakeholder management skills • Experience with research tools such as Ballpark, Dig One Upsiide, Qualtrics, SurveyMonkey, etc. • Working knowledge of analytics tools such as Google Analytics • Exposure to A/B testing and experimentation frameworks • Proficiency with research and prototyping tools such as Figma and FigJam • Experience in e-commerce, pet services, or health-related digital platforms • Familiarity with accessibility and inclusive research practices • Experience working in Agile product environments • Exposure to SQL or collaboration with data/analytics teams

🏖️ Benefits

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)