Public Relations Operations Manager – Contract

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Logo of indie.io

indie.io

11 - 50 employees

🎮 Gaming

🤝 B2B

📱 Media

Gaming • B2B • Media

indie. io is a comprehensive platform dedicated to supporting indie game developers in maximizing their game's reach and revenue. The company offers a full range of services, including game testing, development, quality assurance, marketing strategy, and distribution. With a team of seasoned professionals, indie. io provides strategic guidance, promotional efforts, and hands-on support through all stages of a game's lifecycle, from development to post-release. The platform is also home to a wide network of indie developers and operates a rapidly growing gaming wiki. By establishing strong relationships with major distribution platforms, indie. io places games in front of millions of players globally, giving indie developers the exposure and support they need to succeed in a competitive market.

📋 Description

• Serve as an operational lead across multiple PR initiatives, ensuring projects remain on track from planning through execution • Translate meetings, discussions, and stakeholder feedback into actionable project plans with clear owners and timelines • Anticipate risks, bottlenecks, and resource gaps, proactively escalating concerns and proposing solutions • Review deliverables and identify inconsistencies, errors, or opportunities for improvement before stakeholder review • Apply brand guidelines and campaign objectives to ensure work meets quality standards • Identify opportunities to improve workflows, communication processes, and team efficiency • Drive accountability across stakeholders to ensure commitments are completed and projects continue moving forward • Provide day-to-day project management support to the PR Managers and Head of PR + Influence • Own and maintain project timelines, workbacks, trackers, status reports, and action plans across multiple concurrent initiatives • Coordinate cross-functional deliverables to ensure projects remain on schedule and stakeholders remain aligned • Own meeting documentation and follow-up, translating discussions into actionable next steps with clear ownership and timelines • Support campaign planning and brainstorming sessions, documenting recommendations, requirements, and project deliverables • Build and maintain project trackers, contact databases, asset repositories, and reporting dashboards • Assist in preparing, routing, and tracking approvals for messaging documents, media materials, and campaign assets • Maintain visibility across all active workstreams and proactively communicate status updates, risks, and dependencies • If local: Provide in-person event support for NYC-based activations, press events, agency meetings, and brand experiences • Manage end-to-end product seeding programs, including inventory coordination, shipment tracking, reporting, and stakeholder communication • Partner with cross-functional teams to ensure activation and seeding efforts align with broader campaign priorities • Partner directly with agency teams, serving as a key point of coordination for project communications, asset routing, timelines, and feedback management • Track earned media performance and campaign KPIs across PR initiatives • Compile reporting, media coverage, insights, and campaign highlights for internal and client-facing presentations • Support post-campaign recaps by documenting key learnings, performance outcomes, and recommendations

🎯 Requirements

• Bachelor's degree in Communications, Marketing, Business, Public Relations, or a related field • 4–7 years of experience in project management, account management, communications, public relations, integrated marketing, or a related field • Demonstrated experience managing complex projects across multiple stakeholders and workstreams • Strong critical thinking and problem-solving skills with the ability to identify issues and recommend solutions • Exceptional organizational skills with strong attention to detail and follow-through • Proven ability to independently manage priorities and drive work forward with minimal oversight • Excellent written and verbal communication skills • Experience working cross-functionally with agencies, vendors, clients, and internal teams • Proficiency in Google Workspace and project management tools such as Asana, Monday.com, Airtable, Smartsheet, or similar.

🏖️ Benefits

• Flexible, remote-first environment • Opportunities for in-person collaboration and events

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