Field Service Representative

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $44 - $54 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Industrial Electric Mfg. (IEM)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1955

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer in the U. S. of electrical distribution equipment and integrated power systems. For over 50 years IEM has designed and manufactured customer-specific power management solutions, including electrical distribution equipment up to 38kV, integrated power control systems, data center power solutions, and arc-resistant switchgear. Their offering and engineering focus serves industrial, commercial, and data center customers requiring robust, configurable electrical hardware and energy distribution systems.

📋 Description

• Perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products • Install and modify electrical or mechanical components and subassemblies, including circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring • Attend project meetings and coordinate with contractors, clients, Project Managers, and internal IEM teams • Analyze system failures, identify root causes, and determine corrective actions for moderately complex technical issues • Troubleshoot electrical circuits, control wiring, and networking equipment • Coordinate with Project Managers, manufacturing facilities, engineering, and internal support teams to resolve field issues • Document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements • Assist with training, mentoring, shadowing, or on-the-job support for Field Service Technicians • Perform other duties as assigned by management • Serve as a trusted customer contact in the field

🎯 Requirements

• 1+ years of experience supporting switchgear start-up and commissioning required • Working knowledge of electrical, mechanical, and power distribution systems required • Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation • Ability to safely use hand tools, power tools, and electrical testing equipment • Strong diagnostic, problem-solving, and troubleshooting skills required • Good verbal and written communication skills • Ability to work independently with minimal supervision and escalate issues appropriately • Strong organizational skills and accurate documentation of service activities, corrective actions, parts usage, and follow-up items • Ability to assist with training, mentoring, or shadowing Field Service Technicians • Associate degree, vocational training, military experience, or equivalent experience in power distribution systems preferred • Minimum of 1–3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred • Ability to stand and walk for extended periods of 8–12 hours, including walking up to one mile or more • Ability to bend, kneel, squat, crawl, twist, reach overhead, work in confined spaces, and climb ladders, stairs, and elevated platforms • Ability to frequently lift, carry, push, and pull equipment and materials weighing up to 50 lbs. • Ability to travel up to 75%, including extended or overnight assignments • Ability to wear required PPE, including safety glasses, hard hats, gloves, hearing protection, steel-toe footwear, arc flash PPE, and fall protection

🏖️ Benefits

• Comprehensive and competitive benefits package designed to support employees' well-being, growth, and long-term success • Opportunities to contribute, grow, and make a lasting impact • Guidance, support, and on-the-job training opportunities