INFICON
1001 - 5000 employees
Founded 1997
🚘 Automotive
🏥 Healthcare
📦 Logistics
💰 $15M Post-IPO Equity on 2003-09
Automotive • Healthcare • Logistics
INFICON is a leading provider of innovative instrumentation and sensor technologies essential for vacuum process analysis, measurement, and control. They specialize in gas leak detection and develop critical software for enhancing productivity and quality in industrial and semiconductor applications. INFICON serves markets including automotive manufacturing, semiconductor fabrication, life sciences, security, and energy, with products like vacuum gauges, gas analyzers, and chemical detection systems. The company's technologies are applied in various fields from air conditioning and refrigeration to optics, flat panels, and solar cells. INFICON is noted for its role in advancing toxic chemical analysis, gas analysis, and vacuum-based processes, providing expert support and service through its global network.
Senior Field Applications Engineer
🔥 1 hour ago
🌲 Oregon – Remote
💵 $85k - $120k / year
⏰ Full Time
🟠 Senior
🔧 Field Service Engineer
🦅 H1B Visa Sponsor
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INFICON
1001 - 5000 employees
Founded 1997
🚘 Automotive
🏥 Healthcare
📦 Logistics
💰 $15M Post-IPO Equity on 2003-09
Automotive • Healthcare • Logistics
INFICON is a leading provider of innovative instrumentation and sensor technologies essential for vacuum process analysis, measurement, and control. They specialize in gas leak detection and develop critical software for enhancing productivity and quality in industrial and semiconductor applications. INFICON serves markets including automotive manufacturing, semiconductor fabrication, life sciences, security, and energy, with products like vacuum gauges, gas analyzers, and chemical detection systems. The company's technologies are applied in various fields from air conditioning and refrigeration to optics, flat panels, and solar cells. INFICON is noted for its role in advancing toxic chemical analysis, gas analysis, and vacuum-based processes, providing expert support and service through its global network.
📋 Description
• Own and execute post-sales product installations (NoaK and repeat), including fleet calibration and copy-exact matching across customer sites. • Perform advanced troubleshooting using structured problem-solving methodologies (8D, root cause analysis); resolve issues within scope or escalate with full documentation. • Configure and maintain FabGuard controllers and SmartFDC systems; support subfab tie-in and IT/network integration at customer facilities. • Author and maintain SOPs, BKMs, and technical training materials for assigned products and accounts. • Deliver on-site and remote technical training sessions to customer process, equipment, and operations teams. • Conduct data collection, analysis, and reporting to support customer process health reviews and performance discussions. • Manage customer ticket queues for assigned accounts; drive timely resolution and clear communication with customers. • Document all activities in CRM and ticketing systems to ensure accurate and current account records. • Support demo and FoaK activities as directed by Senior FAE or Lead Engineer. • Collaborate cross-functionally with IMS Applications, FabGuard Applications, and Service teams to resolve complex technical issues.
🎯 Requirements
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, Physics, or a related technical field. • 2–4 years of experience in field applications, systems integration, or technical support in the semiconductor or instrumentation industry. • Hands-on experience with hardware installation and configuration in a fab or industrial environment. • Working familiarity with data analysis tools (Excel, Python, or equivalent). • Ability to obtain semiconductor fab site access and comply with customer facility protocols. • Willingness and ability to travel domestically.
🏖️ Benefits
• 8% 401k match • potential car and remote allowances • comprehensive benefits package • major medical • dental • health • vision • vacation and sick time • tuition reimbursement
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