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Patient Intake Services Specialist

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đŸ”„ 15 minutes ago

❄ Minnesota – Remote

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đŸ’” $18 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Infinite Health Collaborative

Infinite Health Collaborative

1001 - 5000 employees

đŸ‘„ B2C

đŸ€ B2B

🧘 Wellness

B2C ‱ B2B ‱ Wellness

Infinite Health Collaborative is a collaborative network of independently owned and physician-led local medical practices that unites multiple specialties under a shared framework to support growth and sustainability while preserving physician autonomy and patient choice. The organization operates divisions across cardiology, endocrinology, family medicine, ophthalmology, orthopedics, pediatrics, plastic surgery, vascular & interventional radiology, and women’s health, and provides patient-facing services like a patient portal, online bill pay, and pelvic health therapy. i-Health focuses on maintaining independent, patient-first care through shared principles of quality, value-based care, and operational support for member practices.

📋 Description

‱ Responsible for the registration and scheduling of patients in a call center environment while maintaining excellent customer service. ‱ Accurately and efficiently schedule new and existing patients in the current practice management system. ‱ Answer a high volume of inbound calls in a timely, pleasant, and professional manner. ‱ Communicate all pertinent patient information regarding their call to include: appointment information, directions, check-in times, referral information, and copayments. ‱ Verify and document insurance information as defined by current business practices. ‱ Maintain and update assigned appointment reports, new patient reports or other assigned scheduling modules. ‱ Maintain a working knowledge of health care plan requirements and health plan networks. ‱ Any and all other duties as assigned.

🎯 Requirements

‱ High School diploma/GED or equivalent ‱ Customer service experience ‱ Previous experience in a healthcare facility in relation to pre-registration or appointment scheduling preferred ‱ Previous experience in a call-center environment preferred

đŸ–ïž Benefits

‱ Medical (w/Maternity Bundle) ‱ Dental & Vision plans ‱ Tuition Reimbursement ‱ 401(k) w/ Profit Sharing ‱ Employee Assistance Program ‱ Lifetime Fitness Subsidy ‱ Car Rental discounts ‱ Home, Auto, & Pet insurance savings programs ‱ Sign-on bonus

Apply Now

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