Global Director – Shopify Alliance

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Insider One

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $500M Series E on 2024-12

SaaS • Artificial Intelligence • B2B

Insider One is an AI-native customer engagement and personalization platform delivered as SaaS. It provides a unified customer data platform (CDP), personalization, journey orchestration, reporting/analytics, and behavioral insights, and connects to 100+ integrations to support multichannel marketing across web, email, mobile apps, site search, SMS/RCS, WhatsApp, push, and conversational CX. The platform targets marketing and customer engagement teams at enterprise and e-commerce brands to improve engagement, conversions, and lifetime value.

📋 Description

• Co-own the joint global business plan (including Sales & Marketing plans) with your Shopify counterpart • Collaborate on GTM planning and track progress to plan • Collaborate with the Insider One Product & Shopify tech partnership team to lead joint roadmap development and scoping, and track progress to plan • Align with Shopify and execute on sales enablement and account mapping initiatives • Be accountable for updating the app listing and partner directory to highlight Insider One with brands • Stay up to date on required migrations/APIs • Collaborate with the Insider One Product & Shopify tech partnership teams to investigate opportunities to improve integration or build new products for joint customers • Manage partner program certification questionnaires by collaborating with (and seeking input from) relevant teams (e.g., security, product, sales, solution consulting, etc.) • Collaborate with Insider One regional partnership and sales teams to drive strategic growth initiatives with Shopify globally • Collaborate with Insider One Regional Field Marketers to engage with Shopify to plan joint activation at key industry events and trade shows (including, but not limited to, NRF, Shoptalk, etc.) • Collaborate with the Insider One marketing team and the partner to plan and execute co-marketing activities with Shopify • Generate leads and track your pipeline and revenue generated through and with Shopify globally • Leverage Shopify to increase Insider One’s brand awareness globally • Ensure all the adjacent organizations within Insider One (Product, Sales, Marketing, Solution Consulting, and Customer Success teams) are continually kept informed of progress to plan • Work with Insider One global offices to continually improve their partnership practice, grow their portfolio of partners, create go-to-market plans, drive expansion opportunities, and manage and grow the partnership

🎯 Requirements

• BS/BA degree required • 10+ years of experience in eCommerce and/or Customer Engagement platforms • Deep familiarity with the joint value proposition of Shopify partnering with customer engagement platform providers, particularly targeting merchants for B2C sales motions • Familiarity with Shopify’s customer success processes targeted to increase GMV for merchants is a significant plus • High analytical skills and the ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action • Deep understanding of solution selling with a joint solution offering from Insider One + Shopify • Ability to establish clear targets with partners and develop plans and objectives to achieve those targets • Output-oriented, with a very strong ability to personally create high-quality, customer-facing content including presentations and datasheets • Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines • Experience with the B2B SaaS (Software as a Service) business model • Experience in the marketing technology space preferred but not required

🏖️ Benefits

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together. • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru. • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. • Help build the team you want to work with and enjoy rewarding referral bonuses. • Opportunities to give back to your community through volunteering and purpose-driven social impact projects. • From global retreats to team-building activities, expect year-round events that turn into lifelong memories.