Field Training Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Inspire

Inspire

10,000+ employees

Founded 2018

🍽️ Food & Beverage

🏨 Hospitality

📱 Media

Food & Beverage • Hospitality • Media

Inspire is a company operating under the umbrella of Inspire Brands, Inc. , which owns and manages several popular restaurant brands including Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC. Inspire focuses on delivering stories and updates about its franchise brands, engaging the community with initiatives like supporting education and fostering positive impacts. The company helps in crafting and sharing experiences through its diverse range of restaurant offerings, promotions, and community-focused events.

📋 Description

• Lead all training activities for new initiatives, including product rollouts, guest service initiatives, processes, technology, and systems • Facilitate virtual and in-person training experiences using effective adult learning principles • Present content during regional meetings and training sessions for Above Restaurant Leaders • Use project management tools and disciplines, including risk management, issue resolution, change management, quality assurance, and document management • Drive engagement to influence franchisees to embrace needed changes within their business units • Build relationships with cross-functional team members, franchisees, and Above Restaurant Leaders to influence adoption of training principles • Collaborate with the field team to diagnose root causes for knowledge gaps, operational problems, and training problems, and articulate potential solutions • Act as an ongoing subject matter expert for franchisees and Above Restaurant Leaders on brand initiatives • Participate in meetings with franchisees and cross-functional teams to strategize market and network plans and provide expertise and consulting

🎯 Requirements

• Bachelor’s Degree and/or equivalent experience in restaurant and/or retail management with Training, Human Resource, or multi-unit management experience • 5-7 years experience in restaurant and/or retail Training, Operations, or multi-unit management • Ability to work independently with minimal supervision and prioritize tasks accordingly • Ability to work in a fast-paced setting • Must be able to build credibility and trusting relationships • Good oral, written and interpersonal skills • Project Management skills • Strong organizational, planning and time management skills • Ability to influence & persuade without authority • Demonstrates strategic thinking with strong problem-solving skills • Strong technical skills in Microsoft Office products including Excel, PowerPoint and Outlook or equivalent • Ability to conduct meetings and facilitate effective and engaging trainings in person and virtually • Sound business judgement and decision-making skills • Change management • Strong presentation skills • Recognizes and provides feedback on better and innovative ways to accomplish objectives • Helps identify and resolve project related risks and issues • A minimum of 75% travel will be required

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