Implementation Manager

🔥 3 hours ago

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Inspiren

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🛍️ eCommerce

eCommerce

Inspiren is an online, product-focused website or brand. The provided site CSS and component names (product-card, c-product-description, product images, slider, marquee, about-hero, product-card animations) indicate a product-driven storefront and promotional marketing content typical of an e-commerce presence. The available data does not specify particular products, target customers, or business model beyond the site layout and UI behaviors.

📋 Description

• Develop and implement the project plans to ensure sites are completed on-time, on-cost, with highest customer satisfaction, as well as other key KPIs, partnering with operations, product support, and other key contractors. • Own the entire project lifecycle, from sales handoff, initial scoping and planning, through implementation, training, to post-implementation support. • Manage the operational/tactical relationships with key customer stakeholders, acting as the primary point of contact for implementation engagements. • Partner with Go-to-Market to understand customer needs and ensure solutions are tailored to meet these needs, collaborating with other key functions. • Drive necessary improvements within the end-to-end implementations process, leverage lean tools such as value-stream mapping, etc.

🎯 Requirements

• Bachelor’s degree in engineering, information technology, or a related field • A minimum of 5 years' experience in an implementations, project management, or professional services role. • Proven experience in managing the implementation of hardware and software solutions, ideally within the health-tech or high-tech sector. • Excellent project management skills, with a track record of delivering complex projects on time and within budget. PMP certification is strongly preferred. • Know-how of lean tools/methodologies. • Exceptional communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders. • Ability to travel up to 80%, on short notice, and as needed for customer engagements.

🏖️ Benefits

• Flexible PTO • Competitive base salary and total benefits package • Eligibility for equity awards in the form of stock options