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AI Engagement Manager

đź•’ June 10

🇨🇦 Canada – Remote

đź’µ $185k - $195k / year

⏰ Full Time

đźź  Senior

đź”´ Lead

🤖 Artificial Intelligence

đź‘» Ghost score 11%

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

đź’° $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

đź“‹ Description

• Own the full AI engagement arc from discovery through workflow adoption • Drive requirements and delivery precision • Champion continuous quality • Hold the R&D feedback loop • Build playbooks for scalable delivery frameworks • Own engagement economics and track cost structure • Travel to partner locations during key engagement phases

🎯 Requirements

• 8+ years in technical project management, enterprise engagement management, or a related field • Demonstrated experience managing programs across the full software development lifecycle • Technical fluency with AI/ML implementations and integration dependencies • Experience building and maintaining engagement cost models • Exceptional communication, organizational, and time management skills • Comfort operating in ambiguous, fast-moving environments • Proficiency in program management tools (Jira, Asana, Smartsheet) • Bachelor's degree in Technology, Engineering, Business, or related field, or equivalent practical experience • Willingness to travel ~50% within North America

🏖️ Benefits

• Competitive compensation and benefits • New hire equity grant • Annual refresh grants

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