Chief of Staff, Online Grocery

🕒 August 6

🇨🇦 Canada – Remote

💵 $203k - $214k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own and continuously improve the business rhythm for the GM and organization, including leadership syncs, all-team meetings, business reviews, planning reviews, communications, and company-wide all-hands segments • Manage the GM's operating cadence by prioritizing and delegating workstreams • Improve organizational decision-making through decision rights, frameworks, pre-reads, and reduced friction • Capture, communicate, and track decisions, priorities, and commitments through execution • Shape and run leadership team offsites, including objectives, agendas, pre-reads, discussions, decisions, and follow-through • Serve as a trusted thought partner to the GM and problem-solving partner to product and R&D leaders • Prepare briefings and coordinate research for the GM's meetings • Partner with the GM, HR, and finance to manage headcount budget • Drive calendar, planning, and content for C-suite and board communication • Support GM speaking-engagement content with the communications team • Identify organizational issues and provide structured read-outs and early signals • Partner with GM and HR on relationship, culture, and leadership-team dynamics • Convert engagement-survey signals into action plans and ensure execution • Support annual and long-range Online Grocery planning • Take ambiguous initiatives from unclear to underway by creating plans, identifying owners, aligning stakeholders, and establishing tracking rhythms • Identify and own emerging opportunities and risks

🎯 Requirements

• 10+ years of work experience • R&D experience in product, design, engineering, technical program management, an adjacent role embedded with R&D teams, or as a Chief of Staff within an R&D organization • Consulting, corporate strategy/operations, or finance background • Experience working directly with executives • Working fluency navigating product, design, and engineering organizations at scale • High EQ and people-oriented instinct • Outstanding executive-level written and verbal communication • Strong analytical skills • Exceptional program management • Ability to travel 10% • Preferred: experience designing and facilitating leadership offsites and driving organizational, culture, or operating-model change • Preferred: experience building with AI in a professional setting • Preferred: experience within high-growth, technology-driven companies

🏖️ Benefits

• New hire equity grant • Annual refresh grants • Flexible work location: home, office, or favorite coffee shop • Regular in-person events • Highly market-competitive compensation and benefits

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