Chief of Staff, Online Grocery

🕒 August 6

🌐 United States, Canada – Remote

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🏄 California, Colorado, +17 more states – Remote

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💵 $199k - $252k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

🦅 H1B Visa Sponsor

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👻 Ghost score 12%

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own and continuously improve the business rhythm for the General Manager and Online Grocery organization • Manage the GM's operating cadence by prioritizing and delegating workstreams • Improve organizational decision-making through decision rights, frameworks, and pre-reads • Capture decisions, communicate them to stakeholders, and track execution • Shape and run leadership team offsites, including objectives, agendas, pre-reads, discussions, decisions, and follow-through • Serve as a trusted thought partner to the GM and problem-solving partner to product and R&D leaders • Prepare GM briefings and coordinate research for partner and key-leader meetings • Partner with the GM, HR, and finance on headcount budgeting • Drive calendar, planning, and content for C-suite and board communication on Online Grocery priorities • Support the GM with speaking-engagement content • Identify and address organizational issues, relationship dynamics, culture, and engagement-survey actions • Help drive annual and long-range Online Grocery planning • Turn ambiguous initiatives into executable programs by clarifying plans, owners, decisions, stakeholders, and operating rhythms • Identify and own emerging opportunities and risks

🎯 Requirements

• 10+ years of work experience • R&D experience in product, design, engineering, technical program management, an adjacent R&D-embedded role, or Chief of Staff within an R&D organization • Consulting, corporate strategy/operations, or finance background • Experience working directly with executives • Working fluency navigating product, design, and engineering organizations at scale • High EQ and people-oriented instincts • Outstanding executive-level written and verbal communication • Strong analytical skills • Exceptional program management experience • Ability to travel 10% • Preferred: experience designing and facilitating leadership offsites and driving organizational, culture, or operating-model change • Preferred: experience building with AI, including prototypes, automations, or agents • Preferred: experience within high-growth, technology-driven companies

🏖️ Benefits

• New hire equity grant • Annual refresh grants • Flexible work location: home, office, or coffee shop • Regular in-person events • Market-competitive compensation and benefits

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