Forward Deployed Engineer

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Embed with enterprise retail customers and partners to understand their technical environments, data systems, and business workflows. • Design, build, and deploy AI and agentic solutions tailored to each customer's specific infrastructure and needs. • Extend, adapt, and integrate Instacart's core AI capabilities to fit customer ecosystems. • Maintain a close working relationship with R&D. • Collaborate closely with the AI Solutions Architect to translate domain requirements and architecture into working software. • Serve as the primary technical point of contact for customers during implementation engagements.

🎯 Requirements

• 10+ years of software engineering experience with a demonstrated ability to write and ship production-quality code. • Hands-on experience building with LLM APIs, function calling, tool use, agent frameworks, or RAG pipelines. • Proficiency in Python or another scripting/backend language commonly used in data-intensive environments. • Proven ability to integrate with messy enterprise data environments. • Direct experience with external enterprise customers or technical stakeholders in a consulting or customer-facing capacity. • Strong working knowledge of retail and e-commerce system fundamentals. • Strong communication skills • Comfort operating in ambiguous, fast-moving environments.

🏖️ Benefits

• Highly market-competitive compensation • Remote work flexibility • New hire equity grant • Annual refresh grants

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