Fraud & Identity Specialist – Contract

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Colorado, +17 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $23 / hour

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities • Maintain a queue of inbound customer appeals with time management and prioritization skills • Recognize and present opportunities to improve and drive tasks to full resolution • Complete live/ historical data reviews with a detail-oriented approach • Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements

🎯 Requirements

• 1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support related fields OR strong academic record • Strong verbal and written communication skills • Positive attitude and fortitude to work through ever-changing and dynamic operational conditions • Ability to make critical and sensitive issues quickly in a fast-paced environment • Operate within a high degree of confidentiality • Weekends or holiday availability • Familiarity with ZenDesk or similar (preferred) • Proficient in Excel/ Google Sheets • Understanding of the gig economy

🏖️ Benefits

• Competitive base pay • New hire equity grant • Annual refresh grants