Senior Design Program Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $178k - $226k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Drive end-to-end delivery of complex, multi-quarter design initiatives across Design, Product, Engineering, Marketing, Legal, Business Development, and other cross-functional teams • Build and deploy AI-enabled workflows to automate status reporting, resource tracking, documentation synthesis, and stakeholder communication • Champion AI fluency in Design to improve operational efficiency • Own strategic vendor relationships and contract management for design tooling, including Figma, prototyping, asset management, and collaboration platforms • Negotiate contracts, optimize licensing spend, and ensure infrastructure scales with growth • Manage contractor and agency relationships and partner with Finance, Legal, and IT on compliance and cost efficiency • Lead capacity planning, roadmapping, and resource allocation • Build operational metrics and tooling integrations for seamless workflows • Partner with the Instacart Design System team on system evolution, component adoption, governance, and scaling across product teams • Translate design strategy into executable programs with visibility into progress and outcomes • Facilitate planning cycles and milestone reviews where design intersects with product roadmaps • Apply design thinking and product sense to operational program design

🎯 Requirements

• 6+ years in program management and design operations within design or product organizations • Strong product sense and design craft sensibility • Experience with all stages of the product development lifecycle and launching products end-to-end • Technical fluency with design system and engineering concepts, including system architecture, component APIs, design-to-code workflows, and technical constraints • Proven track record driving complex, cross-functional programs from 0→1 and scaling operational systems • Experience leveraging AI tools, LLMs, and automation platforms • Vendor and contract management experience, including negotiating software contracts, managing relationships, optimizing spend, and ensuring compliance • Knowledge of design and program management tooling ecosystems, including Figma, Linear, Jira, Dovetail, asset management, and prototyping tools • Ability to drive organizational change and influence cross-functional partners • Excellent communication and stakeholder management skills; comfortable presenting to executive leadership • Preferred: design systems expertise; AI-powered workflows for creative operations or design tooling integrations; translating leadership vision into roadmaps and operating models; hybrid/embedded team models; balancing hands-on execution with strategic oversight; using data and storytelling to influence leadership and secure buy-in

🏖️ Benefits

• Highly market-competitive compensation and benefits • New hire equity grant • Annual refresh grants • Flexible work location through Instacart's Flex First policy

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