Senior Manager, Regulatory Operations

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Develop and execute strategies that align Instacart's compliance goals with business priorities • Lead, coach, and mentor a team of Regulatory Ops and Program Managers • Drive alignment on high-priority legislative initiatives • Partner closely with Policy & Government Affairs, Legal, Product & Engineering, Business Development, and Operations • Oversee the coordination, implementation, and monitoring of regulatory initiatives • Build and continuously improve the operational frameworks, workflows, and tooling for compliance

🎯 Requirements

• Bachelor's degree in Business, Operations, Public Policy, Law, or a related field • 10+ years of experience in strategy, operations, regulatory/compliance operations, program management • 2+ years of experience managing and developing direct reports • Proven ability to drive alignment across cross-functional stakeholders in fast-paced environments • Strong process development and operational excellence skills • Exceptional written and verbal communication skills • Analytical and data-driven decision-maker • Proficiency with AI tools (e.g., Claude, ChatGPT, Copilot)

🏖️ Benefits

• Highly market-competitive compensation • Remote work options • New hire equity grant • Annual refresh grants

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