Senior Product Manager, Caper Recommendations – Personalization

Job not on LinkedIn

🔥 1 hour ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $221k - $233k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Set and own the vision for recommendations and personalization on Caper • Drive engagement as a primary pillar metric by growing customer interactions, building monetizable surfaces, and diversifying content for savings, discovery, and health-focused shoppers • Own recommendation and item-ranking systems, using machine learning, LLM-based techniques, and real-time signals such as cart location, motion, lists, search, and personalization data • Drive AI-first innovation by shipping new content types, personalized product information and pairings, and real-time in-session signal architecture • Partner with Design to turn complex personalization logic into intuitive cart-screen interactions • Visit labs and partner stores to observe shopper behavior, test features, and iterate • Run an experiment-driven roadmap and lead recommendations and personalization across the organization • Align senior stakeholders on strategy, tradeoffs, and progress • Partner with Engineering, Data Science, Design, Ads, and Operations from discovery through launch using clear PRDs and measurable success criteria • Report to the Group Product Manager for Caper Customer Value

🎯 Requirements

• 3+ years of product management experience or equivalent practical experience • Experience partnering with ML or data science teams to ship models into a production consumer product • Experience defining and driving engagement or relevance metrics, and using experimentation to move them • Ability to leverage data and quantitative analysis to make sound decisions in ambiguous environments • Track record of close partnership with UX design teams and applying design thinking throughout product development • Strong communication and influencing skills • Experience presenting to large groups and aligning multiple senior stakeholders on strategy and tradeoffs • Preferred: experience building recommendation, personalization, ranking, or search products • Preferred: experience with consumer-facing hardware, IoT, or physical retail products • Preferred: familiarity with retail, grocery, ads, or marketplace recommendation systems

🏖️ Benefits

• Flexible work location through Instacart's Flex First approach • Ability to work from home, an office, or a coffee shop • Regular in-person events to build community • New hire equity grant • Annual refresh grants • Market-competitive compensation and benefits