Clinical Quality Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $95k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of InStride Health

InStride Health

51 - 200 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 $26M Venture Round on 2022-10

Consulting • Insurance • Healthcare

InStride Health is a provider of specialty outpatient care for pediatric anxiety and OCD, focused on children, teens, and young adults aged 7 to 22. The company offers a research-based clinical model developed at a Harvard-affiliated medical school. InStride Health provides a dedicated care team, personalized treatment plans including individual therapy, family therapy, exposure coaching, and medication management. They aim to help young people face their fears, build resilience, and support families. The service is covered by most major insurances and available in several states such as CT, MA, ME, NH, NJ, NY, OH, PA, RI, and VA.

📋 Description

• Build new processes, workflows, and documentation for InStride’s Clinical Quality Management Program • Coordinate patient safety operations, including intake, review, tracking, trend analysis, committee support, corrective action monitoring, and continuous improvement • Support complaints, grievance, and patient feedback processes • Develop quality governance documents, work plans, program evaluations, committee charters, dashboards, and executive reporting • Collaborate with Clinical Services on provider quality oversight, documentation review, monitoring tools, performance indicators, and clinical trend reporting • Support implementation and evaluation of new clinical programs and treatment models • Support external audits, health plan quality requirements, regulatory initiatives, and future accreditation readiness • Partner with Compliance on clinical policies, procedures, standards, and quality documentation • Analyze patient safety events, complaints, satisfaction data, documentation findings, and other quality indicators • Lead cross-functional quality and patient safety projects from concept through implementation • Prepare presentations, executive summaries, dashboards, and reports for leadership • Improve quality workflows through technology, automation, artificial intelligence, and scalable processes • Build collaborative relationships across Clinical Services, Clinical Operations, Compliance, Product, Business Insights, and other teams • Serve as a resource for clinical quality, patient safety, quality improvement methodologies, and regulatory best practices

🎯 Requirements

• 5+ years of experience in Clinical Quality, Patient Safety, Healthcare Quality Management, Accreditation, Clinical Operations, or a related healthcare environment • Experience supporting quality management, patient safety, clinical oversight, quality improvement, or regulatory compliance activities • Demonstrated experience leading complex, cross-functional projects from planning through implementation • Excellent organizational skills with the ability to manage multiple competing priorities in a fast-paced environment • Strong written and verbal communication skills, including experience preparing executive-level reports and presentations • Strong analytical and critical thinking skills with the ability to translate data into meaningful recommendations • Demonstrated ability to build relationships and influence stakeholders across multiple departments without direct authority • High level of initiative, accountability, and follow-through • Proficiency with Google Workspace • Master’s degree in a behavioral health or healthcare-related field is highly preferred • Clinical licensure or previous clinical practice experience preferred • Experience building or expanding quality management or patient safety programs preferred • Experience supporting behavioral health organizations preferred • Experience conducting clinical documentation reviews or quality audits preferred • Experience with health plan audits, accreditation standards, or regulatory readiness preferred • Experience developing dashboards or quality reporting preferred • Experience leveraging AI, automation, or technology solutions to improve quality processes and operational efficiency preferred

🏖️ Benefits

• 401k with match • Flexible PTO • Paid holidays • Paid service days • 4 week paid sabbatical • 12 week paid parental leave • Health benefits starting on your first day • Fully virtual work from home • Periodic in-person retreats • Opportunity to join a mission-driven company changing pediatric mental health treatment • Opportunity to make a far-reaching impact helping children and families access evidence-based care • Opportunity to work with talented and experienced team members

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