Marketing Operations Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Inteleos

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏥 Healthcare

💼 Consulting

🤝 Non-profit

Healthcare • Consulting • Non-profit

Inteleos is a global nonprofit healthcare certification organization dedicated to advancing excellence in medical care through certification. It governs and manages well-known credentialing bodies, including the American Registry for Diagnostic Medical Sonography (ARDMS), the Alliance for Physician Certification & Advancement (APCA), and the Point-of-Care Ultrasound (POCUS) Certification Academy. Inteleos has been instrumental in defining global standards of excellence for more than 145,000 medical professionals across diverse specialties such as diagnostic medical sonography, cardiac MRI, CT, and nuclear medicine. With a mission to ensure equitable access to quality healthcare, Inteleos is committed to improving global patient safety and acts through its philanthropic Inteleos Foundation.

📋 Description

• Own day-to-day operation of the Content Review Process in Asana, including intake, routing, review, final approval, service levels, status visibility, and stakeholder communication • Analyze and streamline the Content Review Process, leveraging AI and Jasper to accelerate review and content production • Enforce brand standards, tone, and messaging consistency using customer personas • Administer Dotdigital, including platform configuration, data structure, segmentation, and user access • Lead marketing’s role in system implementations and go-lives across both business units • Build and manage audience segments, automated journeys and programs, email campaigns, and templates • Maintain data quality, list hygiene, suppression, compliance, deliverability, and data integrity practices • Define and track marketing KPIs and deliver dashboards for campaign performance and OKR reporting • Partner with marketing, CX Insights, and BI stakeholders to connect activity to funnel, engagement, and revenue outcomes • Translate data into actionable insights and recommend campaign optimizations • Develop and maintain the marketing operations strategy, processes, playbooks, and governance across HST and LearnCo • Own and rationalize the marketing technology stack and ensure tool integration, adoption, and ROI • Manage external vendors and platform partners • Monitor marketing operations, martech, automation, and AI trends and introduce relevant innovations • Coordinate cross-functional stakeholders and direct external vendor or contractor work as needed • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in marketing, business, communications, information systems, or a related field • 5–7 years of experience in marketing operations, marketing automation, or a related marketing/martech role • Hands-on experience administering a marketing automation and/or CRM platform such as Dotdigital, HubSpot, Marketo, Salesforce Marketing Cloud, Pardot, or similar • Dotdigital experience strongly preferred • Experience owning and optimizing marketing workflows and processes, ideally using Asana, Monday, or similar • Strong verbal, written, and interpersonal skills • Strong analytical skills, including building reports and dashboards, interpreting campaign performance data, and reporting against KPIs and OKRs • Working knowledge of email deliverability, data hygiene, segmentation, marketing data governance, and compliance best practices • Ability to manage cross-functional initiatives, coordinate multiple workstreams, and align stakeholders • Familiarity with AI-enabled marketing tools such as Jasper and interest in applying automation and AI • Commitment to building inclusive, high-performing team cultures • Understanding of brand standards, messaging, and customer personas • Excellent organizational and project management skills • Strong communication and cross-functional collaboration skills • Experience in healthcare, certification, association, or another regulated environment is a plus

🏖️ Benefits

• Fully remote or approved remote location • Evening and weekend hours may be available • Occasional travel