
51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
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51 - 200 employees
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.
• Provide telephone triage for hospice patients and families • Assess patient conditions and determine appropriate next steps • Collaborate with on-call teams to coordinate care and resources • Accurately document communications and interventions • Maintain a calm and professional demeanor while handling urgent calls • Support after-hours care delivery and patient-care coordination for hospice and home-health providers
• Active multistate Registered Nurse (RN) license • Hospice, palliative, or end-of-life care strongly preferred • Comfort with technology and electronic medical records (EMR) • Ability to type documentation and notes in a fast-paced environment • Ability to handle stress and multitask while receiving calls • Minimum of 5 calls per hour on weekdays and up to 8 per hour on weekends • Strong communication and critical thinking skills • Ability to work independently in a remote environment • Consistent attendance and active communication during scheduled shifts • Reliable internet connectivity during scheduled shifts
• 3 weeks of paid remote training • Supportive clinical team • Work from home / remote work • Shorter shifts supporting work-life balance • Opportunities to increase hourly rate up to $28 within first 6 months of hire • $2 shift differential for overnights • $2 shift differential for weekends (Friday evening, Saturday & Sunday) • PTO accumulation for part-time and full-time nurses, based on hours worked • Eligibility to participate in 401(k) plan • Medical, dental, vision, and/or supplemental insurance for full-time nurses
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