Interim Loan Servicing Administrator

Job not on LinkedIn

🕒 September 17

🇺🇸 United States – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 7%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intercoastal Mortgage

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

💸 Finance

🏠 Real Estate

Finance • Real Estate

Intercoastal Mortgage is a residential mortgage lender and broker headquartered in the greater Washington, DC area. As a direct lender (NMLS ID #56323) and Equal Housing Opportunity Lender, Intercoastal processes, underwrites, and closes loans locally and in-house. The company offers a full range of home financing options — conventional, VA, FHA, jumbo and super-jumbo loans, construction and renovation loans, bridge loans, purchase-money second trusts, and HELOCs — and specializes in purchase and refinance transactions. With veteran loan officers and a focus on customer education and efficient closings, Intercoastal has been a top regional mortgage lender for roughly two decades.

📋 Description

• Service newly closed mortgage loans from funding through transfer of servicing to the applicable investor or permanent servicer • Monitor the interim servicing pipeline and ensure loans are established, maintained, and transferred within required timeframes • Maintain accurate loan and borrower information in the servicing system • Review loan information and resolve servicing discrepancies before transfer • Receive, process, and accurately apply borrower payments, including principal, interest, taxes, insurance, and other applicable amounts • Research and resolve payment discrepancies, unapplied funds, returned payments, and other payment-related issues • Maintain and administer escrow funds and process required escrow disbursements • Ensure accurate accounting and reconciliation of borrower and escrow funds • Coordinate servicing transfers to investors and permanent servicers • Prepare or coordinate servicing transfer notifications and borrower communications • Reconcile loan balances, escrow balances, payments, and other servicing activity at transfer • Respond to investor and receiving-servicer requests • Serve as a borrower point of contact during the interim servicing period • Respond to and resolve borrower inquiries regarding payments, escrow accounts, loan balances, and servicing transfers • Maintain documentation of borrower communications and servicing activity • Reconcile interim servicing accounts and loan-level activity • Coordinate with Accounting on payments, escrow funds, fees, and other servicing transactions • Prepare and maintain portfolio, payment, escrow, and servicing-transfer reports • Perform activities in accordance with federal and state mortgage servicing requirements, investor guidelines, and company policies • Maintain records for audits, quality-control reviews, and regulatory requirements • Identify and escalate servicing errors, compliance concerns, and operational risks • Protect confidential borrower and financial information

🎯 Requirements

• High school diploma or equivalent required • Associate’s or bachelor’s degree in business, finance, accounting, or a related field preferred • Two to four years of experience in mortgage servicing, post-closing, mortgage operations, escrow administration, or a related mortgage banking function preferred • Experience with interim servicing and servicing transfers strongly preferred • Experience working within a mortgage servicing or loan origination system preferred • Working knowledge of mortgage loan servicing and the mortgage loan lifecycle from closing through servicing transfer • Understanding of principal, interest, tax, and insurance payment processing and escrow administration • Familiarity with servicing transfer requirements and applicable mortgage servicing regulations • Strong mathematical, reconciliation, and analytical skills • Strong attention to detail and ability to maintain accurate loan and financial records • Ability to research and resolve payment, escrow, and servicing discrepancies • Strong organizational skills with the ability to manage multiple loans, deadlines, and servicing transfer dates • Strong written and verbal communication skills and ability to professionally interact with borrowers, investors, servicers, and internal business partners • Proficiency with Microsoft Office applications, particularly Excel, and ability to learn mortgage servicing systems • Ability to work independently and effectively manage time-sensitive servicing responsibilities • Ability to protect confidential borrower and financial information in accordance with Company requirements

🏖️ Benefits

• Open, nurturing, and educational environment • Technology, training, and support to grow

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