Senior Specialist, Epic Solution Delivery – Ambulatory

🔥 18 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

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Logo of Interwell Health

Interwell Health

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $46M Series B on 2021-04

Healthcare • Healthcare Insurance • Wellness

Interwell Health is a value-based kidney care provider that partners with physicians to revolutionize healthcare. The company focuses on offering expertise, compassion, and innovative strategies to set high standards within the kidney care industry. Interwell Health aims to slow disease progression and reduce hospitalizations, resulting in improved health outcomes and lower care costs for patients and payers. It has achieved NCQA Population Health Program Accreditation for its comprehensive patient engagement program, Interwell 360. With a decade of experience, Interwell Health manages financial risks and patient needs through a dual approach of patient care and provider enablement. The company collaborates with nephrologists, primary care providers, and payers, supported by a vast network of clinical and non-clinical staff dedicated to patient health.

📋 Description

• Provide expert-level support across multiple Epic modules • Support complex development efforts and cross-functional projects • Assist with overseeing full product lifecycles • Act as a key liaison between technical teams and stakeholders • Mentor team members and ensure quality standards • Help shape the long-term vision for Epic system enhancements • Conduct workflow assessments and propose advanced Epic solutions for custom workflows or integrations • Review and analyze detailed requirements and ensure proper implementation of solutions • Assist with project planning, scheduling, and resource allocation for Epic implementation projects • Lead smaller projects and development initiatives within the Epic application • Own specific features, smaller development projects, and configuration and design for a module or advanced feature • Guide and mentor Analysts and Senior Analysts on project tasks, troubleshooting, and Epic configurations • Conduct detailed testing and validation; identify and correct complex issues independently • Engage directly with clients and internal stakeholders to ensure system requirements are understood and met • Provide knowledge transfer and training on built solutions to end-users • Provide innovative ideas to improve system efficiency and user experience • Provide regular feedback to Epic on potential system improvements

🎯 Requirements

• 5+ years of experience in healthcare IT, Epic product development, and/or enterprise software delivery • 5+ years of Epic experience, with a deep understanding of Epic system configurations, workflows, and best practices • Associate’s Degree in Healthcare, Information Technology, Informatics, or related fields or equivalent experience • Advanced understanding of the Epic system and deep technical knowledge across multiple Epic modules • Required Epic certification in one or more relevant applications completed and maintained: EpicCare Ambulatory • Ability to take initiative and lead smaller project teams and development initiatives without supervision • Strong project management skills, including progress reporting, risk management and time tracking • Excellent problem-solving and troubleshooting capabilities • Strong communication and interpersonal skills for client-facing tasks and team leadership • Willingness and ability to adapt to rapid changes in the workplace, including scheduling adjustments, workflows, policies, or processes • Ability to maintain agility and flexibility to changing business needs

🏖️ Benefits

• Mission-driven work helping kidney care patients live their best lives • Diversity, equity, and inclusion commitment • Mentorship and professional development through guidance from team members • Opportunity to lead projects and development initiatives • Opportunity to work on innovative Epic system enhancements

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