Senior Manager, Operations – Market Access

🔥 14 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $220k - $330k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Intuitive

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.

📋 Description

• Create, maintain, and distribute comprehensive billing and coding guides for all products • Ensure guides are CPC-reviewed, compliance-approved, and updated with each code cycle • Serve as the primary point of contact for management of customer reimbursement vendors • Manage vendors, monitor performance, and retain required documentation • Manage field logistics for implementation of new or existing CPT, HCPCS, and ICD-10 codes • Coordinate with provider sites to support coding adoption and cost capture • Generate evidence-driven, compliant field collateral for sales and marketing • Coordinate and distribute value dossiers and payer-facing evidence packages • Manage fractional headcount resources and coordinate payer engagement at key accounts • Track payer coverage policies, MAC LCDs, and commercial payer guidelines • Translate payment policy developments into field tools and communications • Manage and direct field personnel for payer-focused campaigns • Coordinate field reimbursement specialists, outsourced resources, and account-level teams • Support CPT/HCPCS code acquisition activities and prepare materials for AMA and CMS submissions • Translate CMS OPPS/PFS payment policy changes into operational guidance • Develop communications for code changes, payment updates, and coverage determinations • Develop and maintain compliant reimbursement estimation tools for sales teams and provider accounts • Initially share midstream/payment policy responsibilities with the Upstream Strategist; transition to downstream focus when a dedicated Midstream hire is made

🎯 Requirements

• 4 year degree is required • 6+ years of progressive experience in medical device or pharmaceutical reimbursement, field market access, or payer relations • Direct experience developing billing guides, coding tip sheets, and provider reimbursement education materials • Strong working knowledge of CPT, HCPCS, ICD-10 coding systems and hospital billing workflows (OPPS, ASC, physician office) • Experience managing payer relationships, developing value dossiers, and executing advisory boards • Demonstrated ability to work closely with sales and marketing teams in a commercial support capacity • Strong project management skills; ability to manage multiple simultaneous deliverables across products • CPC (Certified Professional Coder) certification strongly preferred • Experience with field reimbursement team management (outsourced or in-house) • Familiarity with FCA/AKS compliance requirements for manufacturer-provided reimbursement guidance • Experience with business intelligence platforms • Candidates may be subject to U.S. export-control licensing or a Technology Control Plan • Current proof of vaccination against certain diseases may be required

🏖️ Benefits

• Remote work; employees come onsite when requested by the leader • Incentives • Benefits • Equity • Reasonable accommodations for qualified individuals with disabilities • Potential vaccination coverage requirements for certain diseases, including COVID-19

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