Technical Solutions Manager

Job not on LinkedIn

🔥 34 minutes ago

🇺🇸 United States – Remote

💵 $165.6k - $276k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Intuitive

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1995

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.

📋 Description

• Lead a high-performing team responsible for implementing and driving sustained adoption of Intuitive’s digital solutions • Hire, develop, coach, and provide structured feedback and development plans to Technical Solution Consultants • Set and enforce execution standards for Digital Implementation individual contributors • Drive seamless digital activations by identifying and eliminating customer-readiness challenges • Ensure rigorous technical validation, clean handoffs, and first-time implementation success • Build relationships with hospital technical stakeholders and enable Voice of Customer engagement with Product Management • Relay customer feedback and field learnings to Product and Engineering to influence roadmaps and remove systemic barriers • Support digital product onboarding and commercial readiness by translating product capabilities and technical requirements into scalable implementation workflows • Represent Digital Implementation in product development and launch readiness • Review technical architecture, navigate complex hospital IT environments, and manage escalations • Serve as an escalation point for high-priority implementations requiring cross-functional coordination • Align with Capital and Key Account leadership to embed digital pillars into the capital sales process • Review performance and opportunities with capital and key account partners quarterly • Provide leadership with regional performance insights on milestones, resources, risks, and customer readiness • Elevate field feedback to inform product and process improvements

🎯 Requirements

• 10+ years of experience in medical technology implementation, IT consulting, or digital transformation within healthcare • 5+ years of experience leading a high-performing team of technical individuals • Deep understanding of cloud-hosted SaaS platforms, on-premise infrastructure, networking infrastructure, healthcare data security, and EMR/PACS interfaces • Experience with account management or direct collaboration with capital sales • Excellent written and verbal communication skills with operational, clinical, and technical stakeholders • Demonstrated success working within a remotely distributed team and cross-functional groups and resources across multiple geographies and time zones • Bachelor’s Degree • Comfortable working a flexible dynamic schedule • Able to travel up to 25% • Able to enter surgical and other patient care areas • May be required to show current proof of vaccination against certain diseases, including COVID-19 • Candidates may be subject to U.S. export-control licensing or Technology Control Plan requirements

🏖️ Benefits

• Remote work • Flexible dynamic schedule • Travel opportunities up to 25% • Base pay, incentives, benefits, and equity • Reasonable accommodations for qualified individuals with disabilities • Equal employment opportunities and protection from discrimination and harassment