Senior Account Manager

Job not on LinkedIn

🔥 31 minutes ago

🇺🇸 United States – Remote

💵 $130k - $145k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

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Intus Care

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $13.1M Venture Round on 2023-01

Consulting • Marketing • Logistics

Intus Care is a healthcare analytics platform that synthesizes healthcare data to identify risks, visualize trends, and optimize care. The company empowers long-term care providers to deliver more effective care to older adults by predicting high-risk patients, reducing expenditures through early risk detection, and improving organizational performance using data-driven insights. Intus Care is particularly beneficial for PACE (Programs of All-Inclusive Care for the Elderly) organizations, providing tools that enable care providers and executives to make informed decisions and proactively manage patient care based on real-time analytics.

📋 Description

• Identify and pursue opportunities to expand IntusCare’s footprint through cross-sell and upsell strategies • Serve as the primary commercial contact for assigned clients, managing renewals, upsells, and contract negotiations in partnership with leadership • Develop and maintain strong, trust-based relationships with executive and operational stakeholders across client organizations • Monitor overall account health and proactively address risks or barriers to client satisfaction with cross-functional teams • Serve as the voice of the customer internally across Product, Client Delivery, Analytics, and other key teams • Lead quarterly business reviews and strategic planning sessions with clients • Collaborate with Product and Analytics teams to communicate client needs, feature requests, and success stories • Maintain accurate records of account activity, renewal timelines, and pipeline opportunities in CRM and project systems • Drive success in the book of business through proactivity and self-direction in a fast-changing environment

🎯 Requirements

• 4-8+ years of experience in account management, client partnerships, sales or commercial roles within healthcare technology, population health or SaaS environments • Strong understanding of healthcare delivery models (PACE, ACOs, Medicare Advantage, etc.) and the dynamics of risk-bearing organizations • Commercial mindset with demonstrated ability to drive upsells, revenue expansion, and renewal • Proven success managing complex, multi-stakeholder accounts with high retention and growth outcomes • Excellent communication, negotiation and relationship-building skills • Comfortable collaborating cross-functionally in a fast-paced, high-growth environment • Proficiency with CRM systems and project management tools • Experience with EMR software is a plus • This position is not eligible for sponsorship