Senior Support Consultant, Workday HCM

Job not on LinkedIn

🕒 May 11

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

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Invisors

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

💼 Consulting

🤝 B2B

☁️ SaaS

💰 Private equity on 2021-09

Consulting • B2B • SaaS

Invisors is a certified Workday Services Partner that helps customers leverage their organizational data for informed business decisions. By providing deployment and ongoing support of Workday, Invisors aims to enable clients to achieve their larger business goals. Their services encompass Financial Management, Data Analytics, Human Capital Management, and Planning & Budgeting, focusing on enhancing perspectives and transforming results in client operations.

📋 Description

• Partner with our customer’s business stakeholders to gather requirements and translate those into scalable Workday solutions • Demonstrate the ability to configure business processes, calculated fields, custom reports, dashboards and notifications • Support tenant configuration changes, testing cycles and production migrations including the use of Workday tooling for migrations • Demonstrate clear understanding of downstream impacts, data integrity, tenant management and test methodology. Maintain governance standards. • Review Workday biannual releases and assess impact. Test new features and coordinate adoption strategy with customers. • Identify tenant optimisation opportunities and recommend best practice • Help customers mature from “support mode” to “strategic mode” • Communicate clearly and effectively both verbally and in writing, understanding the importance of solution documentation and knowledge transfer. • Ability to prioritise workload, working to Service Level Agreements (SLAs). • Provide hands-on support to functional leaders and management • Contribute to the internal goals of the practice.

🎯 Requirements

• Experience implementing or working with Workday in internal support roles (HRIS Analyst, HRIS Administrator, etc) which should include hands-on, post-production support experience in a live Workday tenant • Workday Certification preferred • Analytical and solution orientated • Responsive and detail driven including strong documentation discipline • Ability to balance support tickets with enhancement initiatives • You enjoy explaining complicated things in simple language • Comfortable operating in a fast paced, deadline driven environment • Must be proficient in the Microsoft Office suite

🏖️ Benefits

• Professional development opportunities • Flexible working hours