Business Analyst

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $55k - $70k / year

⏰ Full Time

🟢 Junior

🧐 Business Analyst

👻 Ghost score 0%

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IRIS Software Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

💰 Private Equity Round on 2018-05

SaaS • B2B • HR Tech

IRIS Software Group is a UK-based technology company that provides integrated cloud software and managed services for accountancy, payroll, HR, education and related professional services. Its product portfolio includes cloud accountancy systems (IRIS Elements, IRIS Accountancy Suite, IRIS KashFlow), payroll and payroll bureau software (Staffology, IRIS Payroll Professional), HR systems (IRIS Cascade, Staffology HR), education products for schools and trusts (iSAMS, IRIS ParentMail, financials and MIS tools), plus hosting, outsourcing and managed services for accountants and payroll providers. IRIS sells primarily to businesses, accountancy firms, schools and trusts and emphasises AI-enabled productivity, hosted/SaaS delivery, practice management, and outsourced service offerings.

📋 Description

• Support development of the Americas go-to-market strategy, including market sizing, competitive analysis, and opportunity identification • Research market trends, competitor activity, and customer segments, turning findings into briefings and presentations for senior stakeholders • Build and maintain a competitive intelligence tracker covering HCM and Accountancy software markets • Prepare materials for leadership reviews and strategic planning cycles • Work on ad hoc strategic projects as business priorities shift • Support the design and upkeep of program trackers with owners, milestones, and status visibility • Identify operational inefficiencies and contribute to process improvement across the Americas team • Coordinate cross-functional projects, track actions, and keep workstreams on schedule • Analyze business performance data to support day-to-day decision-making • Contribute to the AI agenda by evaluating tools, identifying use cases, and embedding AI-powered workflows • Support management and tracking of customer renewal pipelines across the Americas alongside Customer Success • Analyze renewal data to identify at-risk accounts, trends, and improvement opportunities • Build and maintain renewal dashboards and reporting in Salesforce • Prepare renewal review materials and support customer-facing program governance

🎯 Requirements

• Bachelor's degree or equivalent, preferably in business, economics, finance, or a related field • 1 to 3 years of experience in business analysis, strategy, operations, or consulting • Strong analytical and research skills, with the ability to draw structured conclusions from data • Clear written and verbal communication, including presenting to senior audiences • Solid working knowledge of Excel and PowerPoint • High attention to detail and good organizational habits • Able to work independently in an environment where priorities shift • Genuine interest in the software industry and how technology businesses grow • Experience with Salesforce or a similar CRM platform (nice to have) • Familiarity with AI productivity tools such as Copilot, ChatGPT, or Claude (nice to have) • Background in SaaS, enterprise software, or B2B technology (nice to have) • Experience supporting customer success, renewals, or account management teams (nice to have) • Some exposure to financial modelling or P&L analysis (nice to have)

🏖️ Benefits

• Bonus offered • Continuous learning and career development opportunities • Well-being, inclusion and development support • Accessible hiring process and reasonable adjustments/accommodations • Diversity and inclusion-focused culture

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