Regional Quality Manager – 3PL

🔥 12 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $120k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Iron Mountain

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Lead, standardize, and elevate quality assurance systems across the regional Third-Party Logistics (3PL) warehouse and fulfillment network • Support the launch of new business operations • Implement, monitor, and standardize the Quality Management System (QMS) across regional distribution and fulfillment centers • Conduct regular internal audits, operational readiness checks, and 5S compliance reviews • Serve as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits • Partner cross-functionally to align continuous improvement strategies with client and business priorities • Lead investigations into client complaints, shipping errors, mispicks, and inventory discrepancies • Use Root Cause Corrective Analysis (RCCA) to execute Corrective and Preventive Actions (CAPA) • Monitor key performance indicators (KPIs) • Build a culture of continuous improvement, support client partnerships, and empower frontline leadership across the distribution network • Report to the North America Operations Director

🎯 Requirements

• 5+ years of experience in quality, warehousing, fulfillment, or logistics operations • At least 2 years in a multi-site or regional capacity within a Third-Party Logistics (3PL) or distribution environment • Strong knowledge of Quality Management Systems (QMS) • Experience with facility launch support and inventory integrity standards • Knowledge of Lean Six Sigma methodologies, including Kaizen facilitation, 8D, 5 Whys, and Fishbone root-cause tools • Proven ability in multi-site quality leadership • Client-facing stakeholder management experience • Experience with continuous process transformation • Financial acumen to connect process improvements directly to business outcomes • Bachelor’s or Master’s Degree in Supply Chain, Engineering, Business, or a related field • Lean Six Sigma (Green Belt or Black Belt) or Project Management Professional (PMP) certifications are highly preferred • Ability to work Monday–Friday, 8:00 AM–5:00 PM, with flexible availability as required

🏖️ Benefits

• Remote role with 50-75% travel across regional facility sites • Flexible availability as required • Full Health and Dental Benefits starting on your first day of employment • Two weeks of paid vacation • Seven paid holidays • Accrued sick pay • 401(k) with company match • Employee Stock Purchase Program • Continuous learning and career advancement opportunities • Tuition Reimbursement