Operations Manager

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ISC (Integrated Specialty Coverages, LLC)

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

🏨 Hospitality

📦 Logistics

Construction • Hospitality • Logistics

ISC (Integrated Specialty Coverages, LLC) is a dynamic company specializing in providing a wide range of insurance programs tailored to various industries. Their offerings include general liability, excess liability, and professional liability insurance for sectors such as construction, hospitality, marine, trucking, entertainment, and more. ISC is known for its innovative use of AI underwriting to enhance the speed and efficiency of insurance distribution, offering competitive rates and comprehensive coverage through a fully digital platform. The company has been recognized for its excellence and awarded for its achievements in the insurance sector.

📋 Description

• Manages daily workload to ensure organizational efficiency. • Account management working with internal stakeholders • Develops reporting and auditing processes used to analyze operational effectiveness and reviews performance reports from team leaders. • Coordinates operations with other functions. • Identifies opportunities for operational improvements and implements solutions. • Monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. • Makes recommendations for changes to products or services based on customer feedback and requests.

🎯 Requirements

• Bachelor's degree • 5 years in an operations-related field • 1-3 years of supervisory experience • Strong customer service • Proficiency in Microsoft Office Suite and ability to quickly learn industry-specific software • Ability to work collaboratively with team members and other departments • Strong desire to learn, explore new ideas, and seek out new knowledge • Ability to be flexible, embrace change, and quickly pivot in response to shifting priorities • Demonstrates experience working with cross functional teams, leveraging influence and collaboration to drive results

🏖️ Benefits

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows • Professional development opportunities • Owner Referral Program • Work from home reimbursement for remote/hybrid roles • Canary emergency financial assistance program • Comprehensive medical, dental, vision • Life/AD&D Insurance • Confidential, Employee Assistance Program • Health Savings Account, includes company contribution • Short-term disability • Voluntary benefits - supplemental accident, critical illness, hospital insurance • Employee discounts • 401(k) Plan with company match contribution • Addition Wealth Financial Wellness Program • Various Time Off Programs • 11 company paid holidays