Security Analyst

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iT1

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

🏢 Enterprise

Enterprise • IT Services • Cloud Services

iT1 is a global, full-service technology solution provider headquartered in Tempe, AZ. It specializes in delivering advanced IT solutions such as cloud services, cybersecurity, communications, and collaboration infrastructure. The company offers a comprehensive portfolio of services, including IT configuration, IT monitoring, and management to commercial, healthcare, nonprofit, public sector, and government industries. With extensive expertise in Microsoft tools, iT1 helps organizations optimize operations and enhance their IT investments through professional and managed services.

📋 Description

• Monitor security tools and platforms for suspicious activity and potential threats. • Investigate and triage alerts, respond to incidents, and document findings, root cause, and remediation actions. • Serve as the primary operational interface between customers, MDR providers, and internal teams for security events and escalations. • Coordinate incident response activities across MDR partners and internal teams. • Communicate security incidents, risks, and remediation status to customers. • Participate in incident reviews, RCA discussions, and customer meetings. • Ensure MDR services align with customer SLAs and contractual requirements. • Escalate critical risks and ensure timely resolution across stakeholders. • Perform vulnerability assessments and coordinate remediation activities across environments. • Identify and prioritize risks and recommend mitigation strategies to internal leadership and customers. • Maintain and tune security tools including SIEM, EDR, firewalls, and intrusion detection/prevention systems. • Analyze logs and telemetry to identify threats and improve detection capabilities. • Develop and maintain security operations processes, SOPs, and incident response runbooks to support consistent and scalable service delivery. • Create repeatable workflows for incident detection, escalation, and remediation. • Continuously refine playbooks based on lessons learned and threat intelligence. • Support onboarding of new customers by defining operational procedures. • Partner with Help Desk and Infrastructure teams to build security awareness and operational readiness. • Deliver training on security tools, processes, and escalation procedures. • Enable teams to identify, triage, and escalate security events appropriately. • Provide ongoing guidance to improve cross-team collaboration and response effectiveness. • Support development and enforcement of security policies, standards, and procedures. • Participate in audits and maintain documentation aligned to frameworks such as ISO 27001, NIST, SOC 2, and CMMC. • Stay current with emerging threats, vulnerabilities, and industry trends. • Recommend and implement improvements to strengthen security posture across internal and customer environments.

🎯 Requirements

• 2+ years of experience in cybersecurity, SOC operations, or managed security services • Experience working with MDR providers or managed security environments • Strong understanding of incident response processes and threat detection • Experience developing documentation, runbooks, or operational processes • Ability to communicate technical security issues to both technical and non-technical audiences • Experience with Microsoft Security tools, CrowdStrike, Palo Alto, SentinelOne • Strong analytical, problem-solving, and organizational skills • Ability to manage multiple priorities and respond effectively under pressure

🏖️ Benefits

• Medical, dental, and vision benefits with highly subsidized premiums • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off • 401(k) Plan with employer match • Onsite Fitness Center • Onsite Monthly Massages