Flight Monitoring Specialist, Part-Time

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on ITA Group, Inc.'s careers page ↗ITA Group, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of ITA Group, Inc.

ITA Group, Inc.

501 - 1000 employees

Founded 1963

📣 Marketing

✈️ Travel

💼 Consulting

Marketing • Travel • Consulting

ITA Group, Inc. is a global leader in event marketing and incentive travel services, helping brands engage with their audiences through unique live, virtual, and hybrid experiences. They specialize in event strategy, management, and production, focusing on creating memorable employee and customer engagement programs. Additionally, they enhance channel partner relationships and provide market research insights to foster business growth and innovation.

📋 Description

• Monitor group travelers' flights and proactively identify delays, cancellations, weather impacts, and other disruptions • Rebook and reticket travelers when issues arise • Research and resolve travel challenges using GDS systems, airline fare rules, and flight-tracking tools • Communicate travel disruptions and resolutions to internal event teams and travelers • Provide responsive, professional support during irregular travel situations • Work independently while partnering closely with ITA Group's Air Purchasing & Operations team

🎯 Requirements

• Experience working in a travel-related role with airline ticketing and GDS systems • Ability to interpret and apply airline fare rules • Travelport+ experience strongly preferred • Familiarity with flight-monitoring tools such as FlightStats and FlightAware • Strong problem-solving skills and ability to make quick decisions during travel disruptions • Excellent customer service and communication skills • Corporate, group, or meetings-and-events travel experience preferred • Experience handling airline irregular operations, including weather delays, cancellations, and rebooking preferred • Domestic and international travel knowledge preferred • Strong geographic knowledge and destination familiarity preferred • Availability for early mornings, evenings, weekends, and peak travel periods

🏖️ Benefits

• Flexible schedule • Fully remote work • Part-time opportunity • Supplemental income opportunity • Coverage across early mornings, evenings, weekends, and peak travel periods

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