ServiceNow Developer

🕒 October 30, 2025

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

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iTech AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🔒 Cybersecurity

Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

📋 Description

• Customize and configure the ServiceNow CSM module to meet business requirements. • Develop and implement custom applications and integrations within the ServiceNow platform. • Design and configure workflows, business rules, UI policies, and client scripts. • Implement end-to-end ServiceNow CSM solutions, including case management, service management, and knowledge management. • Integrate ServiceNow CSM with third-party applications and other ServiceNow modules. • Collaborate with business stakeholders to gather requirements and translate them into technical solutions. • Work closely with ServiceNow architects, administrators, and other development teams to ensure cohesive solutions. • Create and maintain technical documentation, including design specifications, test cases, and user guides. • Ensure compliance with IT security policies and data privacy regulations.

🎯 Requirements

• Minimum 3 years of experience as a ServiceNow Developer, specifically with the Customer Service Management (CSM) module • A total of 5 years of software development experience with strong programming skills. • Proven track record of implementing ServiceNow solutions and customizing ServiceNow CSM functionalities. • Strong knowledge of ServiceNow platform capabilities, including scripting (JavaScript), UI customization, and Service Portal configuration. • Proficiency in ServiceNow development tools: Flow Designer, IntegrationHub, Scripted REST APIs, and Business Rules. • Experience with web technologies such as HTML, CSS, JavaScript, and AngularJS. • Knowledge of integrating ServiceNow with third-party systems using REST/SOAP APIs. • Strong analytical and problem-solving abilities. • Ability to work independently and in a team environment. • Effective communication skills for stakeholder interactions.

🏖️ Benefits

• iTech AG is an Equal Opportunity Employer. • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws. • iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request.