Senior Product Manager – Automation Platform

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Itential

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Convertible Note on 2022-02

Consulting • Healthcare • Logistics

Itential is a leading SaaS platform that focuses on hybrid cloud network automation and orchestration. The company provides products designed to simplify the management of hybrid networks and automate workflows across IT systems and infrastructure, offering solutions for network automation, orchestration, and infrastructure as a service. Itential's platform is utilized by various industries, including financial services, healthcare, public sector, and managed services, to streamline operations, enhance service delivery, and drive innovation through advanced automation processes.

📋 Description

• Own strategy and delivery across Gateway 5, Gateway 4, Gateway Manager, Configuration Manager Enterprise, Inventory Manager, and Integrations • Set product strategy and roadmap priorities using customer evidence, business impact, and technical constraints • Partner with the Automation engineering manager and team from discovery and definition through release • Turn ambiguous customer needs and complex technical questions into clear product decisions and testable requirements • Work directly with enterprise customers to understand environments, evaluate requests, and address escalations • Define packaging and tiering across on-premises and Itential Cloud offerings • Partner with FlowAI to develop AI-driven capabilities with clear customer value • Align priorities with peer Product Managers and keep Sales, Customer Success, Professional Services, and Support informed • Build data-backed investment proposals through the operational planning process • Work with customers, engineering teams, and executive management through meetings, calls, presentations, and communications

🎯 Requirements

• 7+ years of product management experience, primarily in B2B SaaS, infrastructure, or developer tools • Track record of owning technical products from strategy through delivery, with clear examples of decisions and outcomes • Working knowledge of APIs, authentication including OAuth, certificates, and mTLS, and versioning • Experience working directly with large enterprise customers, including navigating escalations and competing priorities • Experience making pricing, packaging, or tiering decisions • Clear writing and ability to translate complex problems into actionable engineering requirements • Curiosity and ability to learn an unfamiliar technical domain • Fluency with AI tools such as Claude for research, analysis, requirements, and prototyping, with sound judgment about checking and correcting output • Preferred: hands-on experience with Python, Ansible, or Terraform/OpenTofu • Preferred: products deployed in on-premises or hybrid environments • Preferred: network automation, configuration management, or compliance experience • Preferred: experience shipping AI or agent-based product capabilities • Prior experience in network automation is helpful

🏖️ Benefits

• Minimal travel for occasional offsites, customer visits, or conferences • Flexible schedule for cross-functional collaboration • Remote work • Reasonable accommodations throughout the application, interview, and employment process