Field Service Technician

Job not on LinkedIn

🔥 25 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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ITW

WebsiteLinkedInAll Job Openings

10,000+ employees

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Enhance customer satisfaction providing exceptional customer service • Completes installation of components and low voltage wiring on customer ceilings, typically in cleanroom environments. • Installation of localized and in tool ionization equipment • Completes maintenance of several types of static control systems • Schedules visits and installations with customers directly. • Follows work instructions of service manager or senior field technician on projects, may occasionally complete smaller jobs on individual trips. • Responsible for timely and accurate documenting and reporting of all service-related activities • Generates various customer reports • Exercise safe working practices and procedures at all times. • May be required to work weekends and/or evening’s depending on the needs of the company.

🎯 Requirements

• High School Diploma or equivalent • Experience working with hand tools, good hand dexterity needed. • Ability to read, comprehend and interpret technical information involving mechanics and electronics. • Must be able to interpret schematic and electrical diagrams. • Basic knowledge of low voltage electrical systems. • Focus on Quality • Strong customer service/relations skills • Detail Orientated • Ability to work independently, with minimal supervision and manage difficult and high-pressure customer situations. • Good time management, prioritization and follow-up skills. • Tolerance for working in stressful situations and environments. • Excellent administrative and organizational skills. • Sense of urgency - having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer. • Experience with Microsoft office programs including Microsoft Word Outlook, PowerPoint, and Excel.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities