
10,000+ employees
🏭 Manufacturing
🚘 Automotive
🏗️ Construction
Manufacturing • Automotive • Construction
ITW is a global, diversified manufacturing company (Illinois Tool Works Inc. ) that designs and produces engineered industrial products across 80+ divisions and seven business segments. ITW supplies niche, value-added solutions to industrial and commercial customers — including Automotive OEM components, Construction fastening products, Food Equipment, Polymers & Fluids, Test & Measurement and Welding equipment — and operates with a decentralized, entrepreneurial culture. The company operates in roughly 49 countries, employs about 43,000 people, holds tens of thousands of granted and pending patents, and reported about $16 billion in revenue (2025 figure) according to its corporate materials.
🔥 2 minutes ago
🌽 Illinois – Remote
💵 $38 - $48 / hour
⏰ Full Time
🟠 Senior
🔴 Lead
🔧 Field Service Engineer
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10,000+ employees
🏭 Manufacturing
🚘 Automotive
🏗️ Construction
Manufacturing • Automotive • Construction
ITW is a global, diversified manufacturing company (Illinois Tool Works Inc. ) that designs and produces engineered industrial products across 80+ divisions and seven business segments. ITW supplies niche, value-added solutions to industrial and commercial customers — including Automotive OEM components, Construction fastening products, Food Equipment, Polymers & Fluids, Test & Measurement and Welding equipment — and operates with a decentralized, entrepreneurial culture. The company operates in roughly 49 countries, employs about 43,000 people, holds tens of thousands of granted and pending patents, and reported about $16 billion in revenue (2025 figure) according to its corporate materials.
• Serve as the technical expert for diagnosing and resolving complex equipment issues • Provide guidance, mentorship, and support to junior Field Service Engineers • Assist with training and onboarding of new team members • Lead installation and configuration of advanced equipment at customer sites • Perform routine maintenance, troubleshooting, and emergency repairs • Ensure all work meets company standards and customer specifications • Deliver high-quality customer service and technical support • Conduct on-site training and provide system guidance to end users • Build strong customer relationships to support long-term success • Plan, schedule, and execute field service projects • Manage resources and timelines to ensure on-time completion • Maintain accurate service documentation, reports, and equipment records • Ensure adherence to company policies, safety standards, and industry regulations • Identify and implement process improvements to enhance service efficiency and quality • Support inventory management of tools, parts, and calibration equipment
• FSE III typically requires 7 - 10 years of related experience • AA/AS Degree preferred; 7 years mechanical, electromechanical equipment repair experience in the Surface Mount Technology industry sufficient in lieu of degree • Present a positive image projection and interface to Service Group • Supervise and provide technical support to junior FSEs • Professionalism in appearance and manner • Competence and high-level service delivery • Team overseeing and organization • Timely and accurate documentation • Current and quality preventive maintenance for the FSE Group • Calibration Jigs inventory maintenance • Care of company assets, tools, laptop, and cell phone • Teamwork with Sales and peers • Frequent domestic and international travel, up to 80% • Ability to work at customer sites and in field environments • Must be able to lift 60–75 lbs • Ability to work within and around equipment • Ability to bend into machinery without restrictions • Valid U.S. Driver’s License • Valid U.S. passport
• Health insurance • Dental insurance • Vision insurance • Life insurance • LTD insurance • Paid Parental Leave • 401k with match • Tuition reimbursement program • Equal employment opportunity workplace • Disability assistance with the online application process
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