
11 - 50 employees
đ¸ Finance
đĽ B2C
Finance ⢠B2C
Jackson Hewitt Tax is a U. S. -based tax preparation and tax-resolution services company that provides year-round tax filing and related services to individual consumers through company-owned and franchised local offices, retail partnerships (notably locations inside Walmart), and online/remote filing options. It offers in-person Tax Pros and remote support for individual income tax preparation (including self-employment and cryptocurrency filings), amendments, extensions, IRS audit/collections assistance, identity-theft protection, and guarantees such as a Lifetime Accuracy Guarantee and a Biggest Refund guarantee. Jackson Hewitt also recruits franchise owners and local Tax Pros; most offices are independently owned and operated.
đ September 29
đşđ¸ United States â Remote
đľ $18 - $22 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ° Tax
đť Ghost score 6%
Where this job comes from
Posted on Jackson Hewitt Tax's careers page â, not through a job board
First seen by Remote Rocketship September 29
Still open on Jackson Hewitt Tax's site. Checked 1 hour ago.

11 - 50 employees
đ¸ Finance
đĽ B2C
Finance ⢠B2C
Jackson Hewitt Tax is a U. S. -based tax preparation and tax-resolution services company that provides year-round tax filing and related services to individual consumers through company-owned and franchised local offices, retail partnerships (notably locations inside Walmart), and online/remote filing options. It offers in-person Tax Pros and remote support for individual income tax preparation (including self-employment and cryptocurrency filings), amendments, extensions, IRS audit/collections assistance, identity-theft protection, and guarantees such as a Lifetime Accuracy Guarantee and a Biggest Refund guarantee. Jackson Hewitt also recruits franchise owners and local Tax Pros; most offices are independently owned and operated.
⢠Prepare tax returns remotely for clients working with Client Service Associates in offices ⢠Communicate with Client Service Associates to gather information and ensure accurate, efficient return preparation ⢠Assist tax professionals with tax questions ⢠Help resolve holds, rejects, and return-management issues ⢠Troubleshoot Jackson Hewitt software and process questions ⢠Support and coach tax professionals with varying levels of experience ⢠Work closely with the leadership team to support offices throughout tax season ⢠Support Jackson Hewitt offices remotely throughout tax season
⢠5+ years of Jackson Hewitt experience required ⢠General Manager or Area Manager experience strongly preferred ⢠Strong knowledge of Jackson Hewitt tax software, systems, and processes ⢠Experience preparing and troubleshooting complex tax returns ⢠Strong communication and problem-solving skills ⢠Ability to work independently while being an active part of a remote team ⢠Dependable, positive, and comfortable working in a fast-paced environment ⢠Full-time availability during tax season ⢠Dependable high-speed internet ⢠Reliable cell phone service ⢠A quiet, professional workspace ⢠Consistent availability and responsiveness during scheduled hours ⢠Current Preparer Tax Identification Number (PTIN) from the IRS required
⢠Company parties ⢠Competitive salary ⢠Employee discounts ⢠Flexible schedule ⢠Remote work ⢠Free tax training ⢠Continuing education for tax preparers ⢠Flexible scheduling ⢠Tax Pro bonus program ⢠Other award drawings ⢠Seasonal opportunities ⢠Work-life balance ⢠Recognition and appreciation programs ⢠Conference calls celebrating season accomplishments ⢠Transferable skills development
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