Strategic AI Outcomes Manager

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $181.8k - $230k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤖 Artificial Intelligence

Where this job comes from

Posted on Jasper's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Jasper

Jasper

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

📣 Marketing

☁️ SaaS

Artificial Intelligence • Marketing • SaaS

Jasper is a purpose-built generative AI platform designed specifically for marketers. It empowers marketing teams by providing advanced AI tools and applications that integrate seamlessly with existing marketing workflows and systems. Jasper is focused on enhancing marketing efficiency and effectiveness by offering tools such as AI chatbots, image editing, document editing, and brand management features. The platform is built on a foundation of security and compliance, ensuring enterprise-grade protection while leveraging AI for marketing success. Jasper also offers educational resources and community support to help users maximize the platform’s capabilities.

📋 Description

• Build trusted-advisor relationships with senior marketing, operations, digital transformation, and executive leaders • Facilitate strategic conversations connecting Jasper’s capabilities to customer priorities and objectives • Help customers develop and evolve enterprise AI strategies and roadmaps • Lead executive conversations focused on outcomes, value realization, adoption trends, and future opportunities • Define measurable success metrics tied to business outcomes • Build multi-quarter success plans with milestones, executive sponsors, and risk-mitigation plans • Identify, prioritize, and expand high-impact AI use cases across business units • Track progress toward outcomes and proactively remove barriers • Drive adoption across teams, workflows, and business processes • Build internal momentum and lead organizational change with customer champions • Recommend governance, enablement, and operating models for sustainable enterprise-wide AI adoption • Orchestrate Solutions Architects, Product, Marketing, and Customer Education teams • Advocate for customer needs and influence product roadmap priorities • Work with Account Executives to surface strategic growth opportunities while commercial teams own pricing, renewals, and contracting • Manage complex executive-level escalations and drive concrete resolutions • Surface customer success stories and identify speaking, advisory council, reference program, and case study opportunities • Bring enterprise customer insights back to Jasper to improve products and customer programs

🎯 Requirements

• 7–10+ years in Enterprise Customer Success, Strategic Consulting, Digital Transformation, Management Consulting, or a similar customer-facing strategic role • Experience managing complex enterprise accounts with executive stakeholders • Proven ability to influence VP- and C-level leaders • Track record of leading organizational change or transformation initiatives • Strong business acumen and ability to connect technology investments to measurable outcomes • Executive presence and facilitation skills • Ability to influence without authority • Comfort operating in ambiguity on long-horizon (12–18 month) outcome cycles • Hands-on experience with generative AI, AI transformation, or other emerging technologies • Background in marketing technology, SaaS, or enterprise software • Experience working with Fortune 500 organizations • Consulting experience at firms such as Accenture, Deloitte, Slalom, EY, Bain, or McKinsey is a plus • Legally eligible to work in the United States • At least two years of valid U.S. work authorization

🏖️ Benefits

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families • 401(k) program with up to 2% company matching • Equity grant participation • Flexible PTO • FlexExperience budget ($900 annually) • FlexWellness program ($1,800 annually) • Generous budget for home office set up • $1,500 annual learning and development stipend • 16 weeks of paid parental leave

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