Contract Salesforce Administrator

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Logo of The Jed Foundation (JED)

The Jed Foundation (JED)

51 - 200 employees

Founded 1998

🏥 Healthcare

💼 Consulting

🤝 Non-profit

Healthcare • Consulting • Non-profit

The Jed Foundation (JED) is a nonprofit organization dedicated to protecting emotional health and preventing suicide among teens and young adults. It provides resources and programs to equip young people with the skills and support they need to thrive and address mental health challenges. JED partners with high schools and colleges to strengthen their mental health, substance misuse, and suicide prevention programs. The foundation also focuses on community mobilization to raise awareness and encourage action for young adult mental health. Through educational resources, training programs, and collaborations, JED aims to create a supportive environment for youth mental well-being.

📋 Description

• Serve as an administrator for JED’s Salesforce NPSP instance, focusing on assigned tasks • Manage user accounts, profiles, and page layouts as directed • Implement Salesforce customizations, including custom fields, workflows, and validation rules • Perform data cleanup, record de-duplication, and assigned data integrity audits • Execute data migration, integration, and mass-update tasks using Salesforce Data Loader, Data Import Wizard, or similar tools • Support Salesforce updates and test new features or third-party applications in sandbox environments • Build and maintain reports and dashboards for stakeholder requests • Provide technical support to staff through an internal ticketing system • Update and maintain documentation and user guides for Salesforce processes • Execute tasks assigned by the senior team rather than independently planning or prioritizing work • Complete assigned tasks accurately and on time while maintaining data integrity

🎯 Requirements

• 1–3 years of hands-on experience as a Salesforce Administrator • Mandatory direct experience with Salesforce Non-Profit Success Pack (NPSP) • Proficiency in Salesforce configuration, including workflows and custom fields • Proficiency in data analysis using reports and dashboards • Strong analytical and problem-solving skills • Keen attention to detail when handling sensitive and/or large volumes of data • Excellent communication skills for support tickets and user interactions • Adaptability in a fast-paced, evolving technology landscape • Passion for and alignment with JED’s mission • Must be based in the United States • Willingness to work EST hours • Ability to provide proof of U.S. Citizenship or a Green Card • No employer sponsorship is offered

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