Facilities Management Director

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🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🌽 Illinois – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote

💵 $200k - $260k / year

⏰ Full Time

🔴 Lead

👔 Director

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Lead and mentor a distributed team of facilities management and engineering professionals, fostering their growth and development while ensuring consistent service excellence across all client locations • Oversee CMMS (Computerized Maintenance Management System) administration throughout the region • Oversee comprehensive facility condition inspections and assessments of building systems and maintaining accurate account financial records • Partner with other Account Directors to deliver integrated maintenance and repair services, workplace experience programs, succession planning, and exceptional client and customer support • Monitor and evaluate vendor performance to ensure service delivery meets client expectations and contractual obligations, maximizing utilization of preferred suppliers and contractors • Serve as the primary regional interface with customers at client properties, representing JLL's commitment to outstanding customer service and relationship management • Drive client satisfaction initiatives by proactively monitoring service quality, addressing concerns, and implementing continuous improvement strategies for Facility Management and Workplace Experience services • Collaborate with Site Engineering teams to optimize asset management, resolve work orders efficiently, and strengthen partnerships with Engineering, PDS, MAC, and OP teams • Contribute to capital budget development and management, supporting the Account team in executing both short-term and long-term strategic projects and initiatives for clients.

🎯 Requirements

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and professional experience • 10+ years of progressive experience in facilities management • Demonstrated knowledge and expertise of facilities maintenance and operations, including HVAC systems, electrical systems, telecommunications infrastructure, furniture management, and building energy management systems • Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites • Strong experience in vendor management, contract administration, and lease portfolio oversight • Demonstrated success in expense management, budget development and monitoring, and financial reporting for facilities operations • Experience in capital planning processes and successfully executing capital improvement projects • Exceptional customer service orientation with proven ability to build and maintain strong client relationships • Excellent organizational, leadership, and team management capabilities with the ability to mentor and develop talent.

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay