Quality, Risk & Compliance Manager

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🔥 0 minutes ago

🏖️ New Jersey, North Carolina, +3 more states – Remote

🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote 🍑 Georgia – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Implement and maintain the CoE's Quality Management Plan and Quality Implementation Plan in alignment with global QMS standards • Maintain quality documentation, training matrices, and compliance tracking; provide implementation progress updates • Monitor quality KPIs and escalate gaps or risks • Support vendor qualification activities for external service providers • Support investigation, root-cause documentation, and CAPA tracking for non-conformances, client complaints, and process/delivery failures • Maintain the corrective actions tracker and flag overdue or at-risk CAPAs • Escalate safety-originated CAPAs to the HSSE Lead • Participate in root-cause analysis activities • Maintain documentation standards, including naming conventions, format, taxonomy, version control, and retention • Serve as the CoE Risk SPOC and maintain the risk register • Conduct annual risk assessments and determine risk treatment • Chair risk discussions or present risk agendas in CoE leadership meetings • Escalate emerging risks, incident trends, ethical questions, concerns, and violations • Provide risk training, including annual MSA training and onboarding risk training • Review MSA obligations and conduct gap analysis • Assist in incident management and escalate sensitive or high-severity incidents • Collaborate with JLL Risk and Compliance platform teams on standards, records, reporting, and obligations • Support audit readiness and track regulatory or contractual changes • Participate in QMS implementation check-ins and monthly QRC Community of Practice sessions • Monitor quality processes, share QMS policies and best practices, and help resolve quality/compliance gaps • Keep CoE, Regional QRC, Compliance, and Risk leaders informed of implementation progress, risk exposure, audit status, corrective actions, and compliance posture

🎯 Requirements

• 5–7 years of experience in risk, quality, or compliance-adjacent roles within multi-site or global organizations • Demonstrated experience supporting non-conformance investigations and CAPA tracking, including root-cause analysis methodology • Experience maintaining risk registers, escalation frameworks, and risk assessment methodology • Working knowledge of regulatory compliance tracking and audit-readiness practices • Familiarity with JLL's global QRC/Quality Representative model and Risk SPOC function; exposure to IFM or account operations is a plus • Strong organizational skills; ability to manage multiple concurrent deliverables and meet deadlines • Effective written and verbal communication skills; ability to deliver quality and risk training sessions and knowledge-share with peers • Bachelor's degree preferred • Working knowledge of Quality Management Software and risk management platforms • Experience with technical report preparation and analysis • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) for report preparation and data analysis • Prior collaboration experience with JLL Compliance or Risk platform teams • Candidates must be authorized to work in the United States without sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health

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