Field Service Technician – Coffee Equipment

🔥 15 hours ago

🐊 Florida – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

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Logo of The J.M. Smucker Co.

The J.M. Smucker Co.

5001 - 10000 employees

Founded 1897

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

The J. M. Smucker Co. is a leading manufacturer of a wide range of consumer products that are a part of everyday life for many families. Its extensive portfolio includes brands specializing in food products such as coffee, frozen handhelds, spreads, sweet baked snacks, and pet foods and snacks. The company's commitment to quality, innovation, and sustainability is evident in its operations and product offerings. The J. M. Smucker Co. aims to deliver products that consumers trust and enjoy, focusing on inclusivity, diversity, ethics, and community impact.

📋 Description

• Lead the equipment service business for customers in the Orlando, FL area • Obtain expert knowledge through training on coffee brewers and equipment • Provide customer service to maximize customer satisfaction and retention • Perform proactive maintenance, installations, equipment removals, asset management, and emergency service • Manage equipment inventories, perform scheduled warehouse inventory checks, and order parts as needed • Document procedures, electronic invoices, customer names and contact information, reported quality issues, and related activities • Drive and maintain a company vehicle equipped with parts and shelving

🎯 Requirements

• High School Diploma or equivalent • Resides within 30-40 miles of Orlando, Florida • Strong customer service skills • Basic computer skills, including Microsoft Office • Valid driver’s license and clean driving record • Ability to lift up to 75 pounds and drive frequently • Ability to work on-call hours at least once a month on a rotating 4-week schedule • Ability to travel for maintenance coverage in other parts of Florida as needed, potentially monthly • Entry-level plumbing and electrical experience

🏖️ Benefits

• Company van, fully equipped with parts, shelving and more • Training from training teams to learn coffee brewers and equipment • Employee support addressing physical, emotional, and financial needs

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