Field Service Technician, Coffee Equipment

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🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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The J.M. Smucker Co.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1897

🛒 Retail

Food & Beverage • Retail • Consumer Goods

The J. M. Smucker Co. is a leading manufacturer of a wide range of consumer products that are a part of everyday life for many families. Its extensive portfolio includes brands specializing in food products such as coffee, frozen handhelds, spreads, sweet baked snacks, and pet foods and snacks. The company's commitment to quality, innovation, and sustainability is evident in its operations and product offerings. The J. M. Smucker Co. aims to deliver products that consumers trust and enjoy, focusing on inclusivity, diversity, ethics, and community impact.

📋 Description

• Lead the equipment service business for corporations in Tampa Bay Area • Obtain expert knowledge from our training teams to learn the ins and outs of coffee machinery and equipment • Provide best-in-class customer service to maximize customer satisfaction and retention • Perform scheduled service on equipment including proactive maintenance, installations, machine removals, asset management, and emergency service requests • Manage equipment inventories including quarterly warehouse inventory checks and ordering parts as needed • Document proper procedures including electronic invoices, customer names and contact information, reported quality issues and other related activities • Drive and maintain a state-of-the-art company vehicle, fully equipped with heated seats, large navigation screen, shelving and so much more to ensure you are comfortable and successful in your career!

🎯 Requirements

• High School Diploma or equivalent • Reside within 30-40 miles of the Tampa Bay Area • Strong customer service skills • Basic computer skills in Microsoft Office • Valid driver’s license and clean driving record • Ability to meet physical requirements of the job including lifting up to 75 pounds and driving on a frequent basis • Ability to work on-call hours at least once a month (on-call duties are covered by a rotational program)

🏖️ Benefits

• Health insurance • Flexible work arrangements