Client Support Specialist, Sage Intacct

Job not on LinkedIn

🕒 January 22

🎸 Tennessee – Remote

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💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 41%

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Logo of JMT Consulting

JMT Consulting

51 - 200 employees

Founded 1991

🤝 Non-profit

💼 Consulting

☁️ SaaS

Non-profit • Consulting • SaaS

JMT Consulting is a specialist in ERP and financial management solutions tailored for nonprofit organizations. Established in 1991, the company focuses exclusively on empowering nonprofits to achieve their missions through optimized systems and processes. JMT offers services in technology, accounting, fundraising, and business process consulting, with a strong emphasis on cloud-based technologies. With over 2,000 clients across the USA, JMT is well-equipped to assist nonprofits in adapting and growing to meet their future challenges.

📋 Description

• Provide first level financial application support for JMT’s client base. • Ability to troubleshoot issues and communicate solutions to non-technical users • Ability to exercise sound judgment to independently define, investigate and resolve problems / conflicts. • Ability to deal tactfully, efficiently, and professionally with internal and external customers. • Ability to manage multiple assignments, determine and organize priorities, and work independently with minimal supervision / direction. • Deliver high-quality training content personalized to our clients’ circumstances.

🎯 Requirements

• Bachelor’s Degree in Accounting or Business (or equivalent) • 2+ years experience working with and/or implementing Sage Intacct or similar ERP packages • Extensive knowledge of software programs such as Microsoft Office or other applications.

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