Property Damage Specialist II

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🕒 June 19

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JNR Adjustment Company, Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1970

🤝 B2B

🛡️ Insurance

⚖️ Legal

B2B • Insurance • Legal

JNR Adjustment Company, Inc. is a claims management and debt collection firm established in 1970 that provides a full range of collection services, subrogation and claims recovery for its commercial clients. The company emphasizes superior claims management and longstanding industry memberships (American Collectors’ Association, National Association of Subrogation Professionals, Commercial Law League of America). It maintains offices in Minnesota and Florida, offers client payment and login services, and notes it conducts business in English only for NYC language-access guidance.

📋 Description

• Act as the lead contact for clients, acknowledging damage events and performing initial remote and on-site assessments regarding event severity. • Conduct thorough remote or field research and investigations of utility and communication damage. • Utilize knowledge of State One Call Laws and Statutes, excavator requirements, and NESC standards in all investigation work. • Collect and process investigation materials using proprietary software. • Maintain active monitoring of assigned claims and ensure final reports meet quality and time limits required for compliance. • Assist the Claims Recovery team with post-investigation tasks and collaborate with internal teams to ensure efficient processing. • Develop professional relationships with clients, contractors, and personnel through regular communication and virtual meetings. • Maintain a working knowledge of the entire claims process and stay up to date on industry developments, excavation processes, and related dig laws.

🎯 Requirements

• Excellent verbal and written communication skills with strong report-writing capabilities; ability to communicate complex damage details in simple terms. • Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and overall computer skills; ability to type approximately 50 WPM. • Ability to navigate uneven ground and construction areas; must be able to be outside for extended periods and walk across various terrains. • Ability to use locate equipment (with training) and a solid understanding of facility types and excavation equipment; familiarity with Google Maps and GPS. • Ability to work independently in a remote setting with minimal supervision; must have reliable high-speed internet and a dedicated workspace. • Must have a valid driver’s license, current insurance, reliable transportation, and smartphone capabilities for claims dispatch and processing. • Ability to pass a complete background check and drug test. • Investigation experience and knowledge of the cable or utility locate industry is a plus.