Registered Nurse Navigator – Triage, Population Health

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Geisinger

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

🏥 Healthcare

💊 Pharmaceuticals

🧘 Wellness

Healthcare • Pharmaceuticals • Wellness

Geisinger is a healthcare organization that has been providing accessible medical services for over a century in Pennsylvania. It focuses on meeting the healthcare needs of its communities and is dedicated to innovative patient care. With career opportunities in various fields including nursing, allied health, and administration, Geisinger promotes professional development and a supportive workplace for its employees, emphasizing diversity, equity, and inclusion.

📋 Description

• Provide nursing triage services and health advice to patients by phone and in person when applicable • Assess patient acuity and determine the need for medical support • Provide diagnostic testing results and education • Deliver accurate, appropriate, and timely telephone and electronic messaging • Provide protocol-driven clinical advice • Assess patients by phone and document complaints, symptoms, relevant history, pharmacy, and contact information • Initiate and coordinate emergency treatment when necessary • Prioritize urgent calls and report pertinent information to triage providers • Educate patients and families • Schedule or facilitate emergency appointments • Coordinate patient care and requests across departments, specialties, and sites • Assist with orientation and training of new personnel • Document patient and customer communications and respond promptly to needs • Reinforce provider instructions and treatment-plan compliance • Explain medical conditions • Manage patient concerns using clinical protocols and service recovery techniques • Complete and route patient documentation promptly • Suggest process improvements and solutions • Coordinate care and services with external organizations, including insurers, home health agencies, and medical facilities

🎯 Requirements

• Graduate from Specialty Training Program-Nursing (Required) • Licensed Registered Nurse in Pennsylvania (Required) • Basic Life Support Certification (Required) • Minimum of 5 years of nursing experience (Required) • BSN preferred • ICU/ED experience preferred • Specialty certification preferred • Proficient computer skills • Proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, Windows, and Teams • Ability to work day/evening hours between 7:00 a.m. and 11:30 p.m. EST • 36 scheduled hours weekly • Every other weekend rotation and holiday rotation

🏖️ Benefits

• Health, dental, and vision insurance • Three medical plan choices, including expanded network options • Pre-tax savings plans (FSA & HSA) • Company-paid life, short-term, and long-term disability insurance • 401(k) with automatic Geisinger contributions • Generous PTO that accrues quickly • Up to $5,000 in tuition reimbursement per calendar year • MyHealth Rewards wellness program with financial incentives • Adoption/fertility assistance • Parental leave • Military leave • Care.com membership • Employee Assistance Program (EAP), including mental health support, legal guidance, childcare/eldercare referrals, and more • Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, and pet insurance • Healthcare benefits for full-time and part-time positions from day one • Domestic partner benefits • Collaborative, cooperative, and collegial work atmosphere