Enrollment Advisor I

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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National University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

👥 B2C

🌍 Social Impact

Education • B2C • Social Impact

National University is a higher education institution dedicated to providing accessible and quality education to a diverse range of students, including non-traditional learners and military-affiliated students. It offers a variety of undergraduate, graduate, and doctoral programs across multiple disciplines such as education, business, healthcare, social sciences, and technology. National University emphasizes a supportive learning environment and innovative teaching methods, aiming to empower students and enrich their academic and professional journeys.

📋 Description

• Proactively engage prospective students via phone, text, and email throughout all stages of the enrollment process. • Build rapport and guide students through the initial enrollment steps, partnering with Enrollment Specialists through their first class start. • Accurately document all interactions and updates in Salesforce. • Manage the complete 'Inquiry to Enrollment' process while maintaining strong knowledge of university policies, programs, and admissions requirements. • Provide personalized guidance to help students make informed educational decisions. • Demonstrate professionalism, courtesy, and a commitment to exceptional student service. • Maintain proficiency in university, college, and program details through training and assessments. • Collaborate effectively as a team player with a positive, supportive attitude. • Manage multiple systems efficiently to process student applications. • Adhere to attendance, punctuality, and scheduling expectations. • Perform other related duties as assigned.

🎯 Requirements

• Bachelor’s degree preferred or an equivalent combination of education and experience. • Experience working in a team environment and using call center software. • Prior experience in education or consultative sales preferred. • Demonstrates ability to navigate multiple systems and technologies, including CRM, SIS, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

🏖️ Benefits

• medical • dental • vision • 403b with match • paid holidays • PTO • free education benefits • other growth opportunities