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Records Evaluator, Level I

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

đź’µ $20 - $23 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

đź‘» Ghost score 20%

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Logo of Workforce and Community Education

Workforce and Community Education

51 - 200 employees

Founded 1971

🏥 Healthcare

đź’Ľ Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Workforce and Community Education is a division that offers a wide range of degree and certification programs, including in areas such as teaching, business, healthcare, social sciences, engineering, and arts. It focuses on training and education, providing opportunities for personal and professional development through online and in-person courses. The programs cater to a diverse population, including military veterans and their families, aiming to enhance skills and career opportunities in various fields.

đź“‹ Description

• Analyze and assess student academic and non-collegiate records to evaluate transfer credit • Determine admission eligibility and course of study requirements for National University degree, certificate, and credential programs • Prepare timely Academic Advisement Reports and multiple degree evaluations • Run SOAR Academic Advisement Reports and manually update records to accurately reflect transfer credit • Evaluate undergraduate and graduate coursework from foreign and domestic institutions, military training, credit-by-examination, and other non-traditional sources • Enter and update course equivalencies in the Transfer Equivalency System (TES) • Review and correct transcript processing information and student academic records • Review student files for scholarship eligibility • Explain degree requirements, academic policies, and procedures to students, advisors, faculty, and staff • Resolve student concerns regarding transferability of credit and develop solutions for exceptional cases • Maintain daily contact with students, advisors, Campus Directors, university departments, and faculty regarding evaluations and academic policies • Perform re-evaluations for changed degree objectives or additional credit • Prepare estimates, pre-evaluations, and course equivalencies for department chairs, advisors, and the Committee on the Application of Standards • Process concurrent enrollment requests, Student Agreements, Challenge/Credit by Exam, course waivers, and program or plan changes • Maintain current knowledge of catalog policies, procedures, and transfer-credit standards • Notify the Registrar’s Office Articulation area of coursework requiring adjustment • Assist Office of the Registrar departments with substitutions, equivalencies, degree audits, and transcript verification • Participate in department and special projects • Maintain consistent attendance and perform other assigned duties

🎯 Requirements

• Minimum of one (1) year of record keeping, customer service, or related experience required • Bachelor's degree preferred • Experience in higher education preferred • Experience working in a technology-driven enterprise preferred • Strong organizational and multitasking abilities • Excellent interpersonal, oral, and written communication skills • Ability to comprehend complex information and apply it according to policy • Critical thinking and complex problem-solving abilities • Ability to make subjective and professional assessments and accurately interpret records against criteria • Strong attention to detail and follow-through • Knowledge of academic and business practices in an online environment • Knowledge of University policies and procedures, including policy updates • Strong customer service skills • Ability to manage conflict with student concerns or escalations • Ability to remain solution-focused while following University policies and federal regulations • Ability to multi-task and prioritize • Ability to use email and other technology-based communication media • Ability to maintain confidentiality and demonstrate integrity • Ability to work independently and in teams • Proficiency with Microsoft Word and other Microsoft Office applications

🏖️ Benefits

• Comprehensive well-being benefits for you and your family • Total rewards package • Remote work arrangement • No travel required

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