Privacy Advisor

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $20 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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DeleteMe

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🔒 Cybersecurity

Cybersecurity • Privacy

DeleteMe is a service provided by Abine, Inc. , specializing in online privacy protection. It offers a solution for individuals and businesses to easily and safely remove personal data from the internet. Since 2011, DeleteMe has been the leading service in personal data removal, helping clients safeguard their personal information from search engines and data brokers. The service includes submitting personal data for removal and provides expert assistance to search for and delete information. DeleteMe offers continuous updates and reports, ensuring users' data stays private over time. The company serves both individual customers and organizations, providing resources to combat online threats like doxxing and identity theft.

📋 Description

• Protect DeleteMe members’ privacy by finding and removing personal information across a wide range of online sources • Investigate and troubleshoot adversarial “problem sites,” applying critical thinking and creative strategies to ensure successful removals from data brokers • Maintain detailed case documentation in Jira and internal systems, ensuring progress is transparent and auditable • Identify and escalate patterns in site behavior, member issues, or internal tooling gaps, providing actionable feedback to Team Leads and Managers • Collaborate cross-functionally with Product, Engineering, and Customer Success to propose and drive operational improvements • Support ad-hoc data removal requests and contribute to refining internal playbooks, SOPs, and tooling enhancements • Continuously evaluate and improve processes, advocating for efficiency and accuracy across the Privacy Advisor workflow

🎯 Requirements

• Located on the West Coast • 2–3 years of experience in internal operations, Trust & Safety, professional services, or customer support • Demonstrated ability to execute at scale, such as processing large volumes of tickets, data entries, investigations, chargebacks, or order fulfillment • Strong critical thinking and problem-solving skills, with proven attention to detail in high-volume, accuracy-sensitive work • Clear and confident communicator, both verbally and in writing, able to explain complex issues simply and persuasively • Proficiency with G Suite tools (Gmail, Google Sheets, Docs, etc.) and experience working in Jira or similar ticketing systems • Adaptable and resilient, thrives in a fast-paced, constantly evolving environment • Passion for learning, with the ability to quickly grasp new processes, tools, and industry concepts

🏖️ Benefits

• Comprehensive health benefits • Generous 401k matching • Paid time off • 12 company-paid holidays • Child Care expense reimbursement • Fitness reimbursement • Birthday time off