Revenue Cycle Specialist – Contract

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 4%

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Midi Health

51 - 200 employees

💼 Consulting

🛡️ Insurance

🍽️ Food & Beverage

Consulting • Insurance • Food & Beverage

Midi Health is the only virtual care platform dedicated to female midlife health, focusing specifically on perimenopause, menopause, and related health issues. Designed by experts, Midi Health aims to assist women aged 40 and above in navigating the complexities of midlife health through a holistic approach that considers individual health history, lifestyle, and genetics. The platform offers customized care plans that may include hormonal and non-hormonal medications, lifestyle coaching, wellness therapies, and more, all while being covered by most PPO insurance plans.

📋 Description

• Respond to patient billing and insurance inquiries via Zendesk within defined SLAs • Resolve financial responsibility questions, statement disputes, and payment arrangement requests • Place outbound calls to patients and insurance payers to resolve billing issues and follow up on claims • Educate patients on healthcare billing and insurance concepts, including coverage, copays, deductibles, EOBs, and telehealth billing • Set up and document payment plans and arrangements in Athena • Manage patient accounts receivable follow-up, including statement review, balance research, corrections, refunds, and rebills • Execute the patient financial discharge process • Document patient interactions in Athena and Zendesk • Work Athena claim hold and denial queues, prioritizing aged and high-value accounts • Research claim status, eligibility, benefits, and denial details in payer portals and Availity • Coordinate with clinical teams and providers on documentation addendum requests • Partner with credentialing to resolve claim holds tied to provider enrollment • Monitor payer and patient correspondence for timely resolution • Serve as the billing and insurance subject matter expert for the Patient Experience team • Identify root causes of denials, claim holds, and billing confusion and recommend process improvements • Participate in testing and adoption of AI-assisted claim management and patient communication tools • Support special projects related to claims, patient support, internal tools, and partnerships

🎯 Requirements

• 2–3+ years of experience in medical billing and revenue cycle operations, preferably in a telehealth or high-growth healthcare environment • 2–3+ years of experience managing patient and insurance accounts receivable • Hands-on experience using billing platforms such as Athena, including claims troubleshooting and patient support • Strong understanding of healthcare reimbursement methodologies and coding guidelines (CPT, ICD-10, HCPCS) • Experience working remotely in a fast-paced, deadline-driven environment • Excellent written and verbal communication skills with a strong customer service mindset • Strong organizational skills with the ability to manage multiple priorities independently • All candidates must be authorized to work in the United States without current or future sponsorship needs

🏖️ Benefits

• No company benefits included for this 1099 independent contractor opportunity

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